Full-Time Office Assistant at Frontier Dental Laboratories, Inc. – Waunakee, Wisconsin

Title: Office Assistant & Driver

Location: Waunakee, WI

Work Schedule: Full-Time (Monday - Friday); 08:00AM - 05:00PM

We’re looking for a dependable, organized, people-focused Office Assistant & Driver to support our operations and deliver exceptional service to our partner dental offices!

What You'll Do

Office Assistant (95%)

• Keep Workflow Moving: Help process dental cases—unbox, disinfect, pan-up, schedule, track status, ship, receive, and bill cases with accuracy.
• Be the First Friendly Face: Greet and assist visitors with professionalism and a welcoming attitude.
• Use Lab Software (Evident): Enter, update, and track cases in our management system.
• Support Our Customers: Answer phones, assist dentists and their teams, send/receive faxes, reply to emails, and provide in-person assistance.
• Support Our Team: Communicate with colleagues across all D&S locations and help wherever needed.

Driver (5%)

• Deliver & Pick Up Dental Cases: Drive a company vehicle on designated routes, with cross-training for multiple locations.
• Prep Your Route: Organize and pack route totes before heading out.
• Build Great Relationships: Learn each dental office’s preferences for seamless, professional service.
• Stay Connected: Use a company route phone for updates, added pickups, and communication.
• Care for Company Vehicles: Fuel up, monitor mileage, keep vehicles clean, and report any maintenance needs.

What You'll Need

Required:

• Valid driver’s license and an insurable driving record

Preferred:

• Delivery and/or customer service experience
• Dental or healthcare background a plus!

Skills & Competencies Required

• Strong attention to detail
• Clear, professional communication with clients and coworkers
• Reliable, consistent, and responsible work habits
• Positive team attitude and cooperative nature
• High integrity—handles confidential information appropriately

Physical Requirements

• Able to sit while driving for extended periods (up to 2+ hours)
• Regular standing and movement throughout the day
• Occasional bending or stooping during loading/unloading
• Ability to lift up to 25 lbs
• Good vision and hearing for safe vehicle operation and communication
• Ability to climb stairs occasionally during deliveries

Salary

• Based on prior experience and/or education

Why You'll Love Working Here

• Stable weekday schedule—no nights or weekends
• A role that mixes independence on the road with teamwork in the office
• Meaningful interactions with dental professionals and internal team members
• A clean, professional, supportive work environment

Expansive Benefits Package

We offer a full suite of competitive benefits designed to support your health, lifestyle, and long-term success, including:

• Medical, Dental, Vision, & Supplemental Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Flexible Spending Accounts (FSA)
• Life Insurance, Short-Term & Long-Term Disability
• Employee Assistance Program
• Training, cross-training & career-growth opportunities