Sales BDC Manager at Mark Wahlberg Chevrolet of Worthington – Columbus, Ohio

We are currently seeking a highly motivated and experienced Dealership Sales BDC Manager to join our team. As the BDC Manager, you will be responsible for managing the sales process for our dealership's internet and phone customers, ensuring that they receive a world-class car buying experience. Your duties will include:

Responsibilities:

- Managing a team of BDC representatives to ensure customer satisfaction and meet sales targets

- Responding to internet and phone leads in a timely and professional manner

- Maintaining a thorough knowledge of our dealership's products and services

- Ensuring compliance with all dealership policies and procedures

- Building and maintaining strong relationships with customers

- Participating in training and process development sessions to continuously improve your skills and knowledge

- Maintain a positive relationship between the BDC team, sales teams, and dealership management

- Track customer interactions daily utlizing the dealership CRM tool

- At least 2 years of experience in Automotive Sales Management or BDC management required

- Excellent communication and interpersonal skills

- Strong leadership and team management skills

- Ability to work in a fast-paced and dynamic environment

- Proficiency in Microsoft Office and CRM systems

- High school diploma or equivalent (Bachelor's degree preferred)

Benefits

Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance

Paid Time Off and 401k with Company match

Competitive compensation package

Employee discounts on Vehicle Purchase, Parts, Service and More!

If you are a self-starter with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Our dealership offers a competitive salary, benefits package, and opportunities for career growth. Join our team today and help us provide our customers with a top-notch car buying experience.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.