Rehab Office Coordinator at Saint Anthony Hospital – Chicago, Illinois

Position Title: Rehab Office Coordinator- West Loop
Full Time
Day Shift – 7AM-5:30 PM
Compensation: $42–$65K
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and comparisons to colleagues in similar roles.

Saint Anthony Hospital is a diverse and community-centric organization your career can thrive in, while addressing the health and wellness challenges that families in our neighborhood face. Our employees deliver on our mission and achieve success by working together to provide excellent customer service and patient care.

Position Summary

Provide financial and administrative support for the rehabilitation clinics and professional staff while exercising judgement and independently arranging daily work schedules to promote an efficient clerical operation.

Responsibilities

• Process incoming data (deliveries, calls, mail, e-mail, faxes), providing assistance and information for inquiries. Maintain awareness of corporate-wide activities to assist customers.
• Schedule appointments and meetings, screen referrals, coordinate appointments with other agencies or departments, facilitate patient arrival/attendance, greet patients and facilitate their comfort during waiting time, notify therapists of patient arrival.
• Register accounts, independently verify billing information and pre-authorization status, collect payments, manage billing complaints/discrepancies. Work directly with financial departments to facilitate a timely and effective billing collection process. Enter charges and credits into the billing system.
• Ensure claims are transmitted electronically each day to the appropriate payer. Ensure claims that cannot be billed electronically, are printed and mailed as needed. 10%
• Initiate, compose, prepare and finalize correspondence, technical and confidential reports and forms for therapists, managers and physicians. Maintain knowledge and accurate use of current e-mail, database and word processing software.
• Enter comprehensive registration data set into the hospital system by interviewing patients in person or by telephone to secure demographic, clinical and financial information. Evaluate demographic and financial data. Find specific CPT and ICD-9 codes for correct billing and diagnosis.
• Collect and process data for continuous improvement projects. Participate in quality improvement activities and other departmental program development.

Work Experience:

1–3 years of experience

Position Qualifications:

• General knowledge of computer operations, including pruriency with windows and database systems
• Ability to type a minimum of 35 WPM
• Bilingual English/Spanish skills required

Benefits:

• Comprehensive Health Insurance Plans (Medical, Dental, Vision)
  **Coverage begins on new hires on the first day**
• Employer matching retirement plans
• Eligibility for the Public Service Loan Forgiveness (PSLF) Program
• Free parking
• Basic & Supplemental Life Insurance/Accidental Death & Dismemberment Insurance
• Paid Time Off & Holidays

Saint Anthony Hospital Highlights:

• Community Hospital with Modern Technology: Work in an environment that blends advanced tools with a mission‑driven, community‑focused approach.
• Competitive Salaries: Earn a strong, market‑aligned compensation package.
• Innovative Environment: Be part of a soon‑to‑come transformation as we transition into a new, next‑generation healthcare campus.
• Collaborative Culture: Join a close‑knit team that values communication, teamwork, and mutual support.
• Professional Growth: Build your skills in an organization that invests in its people and encourages continuous development.
• Meaningful Work: Serve a diverse patient population and make a real impact on their health journey.
• Recognition: We are a certified Primary Stroke Center and a respected teaching hospital shaping the next generation of healthcare professionals.

As part of Saint Anthony Hospital’s commitment to providing the highest quality health care, we will be building a new state-of-the-art hospital to serve as an anchor to the Focal Point Community Campus. Learn more at focalpointchicago.org