Member Service Representative (Full Time) at Saratoga Regional YMCA – Saratoga Springs, New York

Full-time opportunity available!

$17.48/hour

Opening shift required (4:30 AM - 1:00 PM)

POSITION SUMMARY:

The Saratoga Regional YMCA is hiring for a Member Service Representative and we are excited to have you join our team! This positions maintains a supportive, positive atmosphere, that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs.

The SRYMCA offers competitive benefits to all full-time staff including:

• Medical, Dental and Vision Coverage.
• Life Insurance (Paid 100% by the SRYMCA).
• Short and Long-Term Disability Insurance (Paid 100% by the SRYMCA).
• FREE association-wide family membership.
• 401(a) and 403(b) retirement accounts.
• Confidential support and resources through Adirondack Employee Assistance Program (EAP)
• All eligible employees receive the SRYMCA’s retirement contribution of 12% of their biweekly gross earnings.
• Discounts on childcare services, including summer camp.
• 20% discount on program classes for the employee and dependents (subject to availability during regular registration periods).
• 40% discount on childcare services and Day Camps (limited number of discounted slots may be available, depending on enrollments).

We’re looking for someone who is:

• Warm, welcoming, and friendly.
• Customer service-focused with a positive attitude.
• Fluent with computers and comfortable learning new systems.

JOB PERKS:

• Competitive Pay: We believe in recognizing talent and dedication. Our compensation packages are designed to be competitive within the industry, rewarding your skills and experience.
• Community Impact: The chance to make a meaningful difference in the lives of individuals and families in your community.
• Free YMCA Membership: Enjoy unlimited access to all SRY facilities, encouraging you to lead a healthy and active life.
• Health and Wellness Programs: Participate in fitness classes, workshops, and wellness initiatives.
• Collaborative Environment: Work alongside a passionate team committed to promoting health & wellness both physically and spiritually.

• Minimum age of 18 years old.
• Previous customer service, sales or related experience.
• CPR and First Aid, child abuse prevention training, Y orientation certifications required within 90 days of hire.
• Excellent interpersonal and problem-solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
• Basic knowledge of computers.

The SRYMCA is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, domestic violence victim status or any other characteristic protected by law.