Appointment Setter at Pacific Exteriors LLC – Lake Forest Park, Washington

Pacific Exteriors LLC is an award winning home improvement company and one of the fastest growing exterior remodeling companies in the country, allowing us to offer unparalleled growth opportunities to our employees.

We’re a high-energy exterior remodeling company serving homeowners with siding, roofing, and exterior improvement needs. Our culture is fast-paced, goal-oriented, and built for people who like to stay busy, take initiative, and make things happen.

About the Role

We’re looking for a confident, driven Appointment Setter to be the first point of contact for homeowners interested in siding, roofing, and other exterior improvement projects. In this role, you’ll handle inbound and outbound calls with warm leads who already have a need. You’ll educate them, build trust, and schedule high-quality appointments for our outside sales team.

You are not just booking appointments; you’re playing a critical role in turning interest into real opportunities and revenue.

What We offer:

• Paid time off
• Sick Leave
• 8 Paid Holidays
• 401k with up to 4% company match
• Health benefits including Medical, Vision, and Dental
• No cold calling!

General Daily Tasks Include:

• Handle inbound calls from homeowners actively seeking siding, roofing, or exterior services
• Make outbound follow-up calls to qualified leads and past inquiries
• Ask the right questions to understand homeowner needs, timelines, and motivation
• Educate customers on our services and what to expect during their consultation
• Schedule qualified, confirmed appointments for the outside sales team
• Accurately document call notes and customer details in the CRM
• Consistently hit or exceed appointment and conversion goals
• Represent the company professionally and confidently on every call
• Misc. tasks as assigned

Position Requirements:

• Comfortable handling objections and steering calls toward a booked appointment
• Strong phone presence with clear, confident communication skills
• Natural ability to build rapport and guide conversations
• Sales-minded mindset with a customer-first approach
• Organized, reliable, and goal-oriented
• Experience in call centers, inside sales, appointment setting, or retail sales is a plus—but not required

Job Type: Full-time, Hourly

Base Pay: $25.00/hour, supplemented by bonuses averaging $4-$16/hour.

Physical Setting: In Office, M-F, 9:00am-6:00pm