Mortgage Loan Processor at ISB – Orange City, Iowa

The Mortgage Loan Processor serves as the contact for consumer home loan files, ensuring each application moves from origination to closing with precision and speed. This role acts as a liaison between loan officers, underwriters, and third-party vendors to verify documentation, maintain regulatory compliance, and deliver a high-quality customer experience.

• Obtains the necessary information and documentation to process and complete loan files for a variety of consumer home loans.
• Update the loan origination system with verified information.
• Issue preliminary loan disclosures and any redisclosed items based on loan product type.
• Verify documentation for accuracy and completeness and follow-up on files to ensure quality and service.
• Follow up with third-party vendors (appraisals, title, insurance) to ensure delivery of respective item.
• Process and manage closing conditions and prepare loan closing document packages.
• Must be able to process multiple files within the pipeline, all at different stages of the approval and closing process.
• Complete the post- closing work, including the disbursement of loan funds, investor funding, and vendor bills. Conduct business and make decisions consistent with the bank’s policies, quality guidelines, and compliance requirements.
• Promote teamwork within the department and bank, understanding the ultimate goal of customer satisfaction.
• As a part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.
• Participate in outside civic activities that enhance the bank, personal growth, and the community