National Account Manager in United States at Jobgether
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Job Description
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a National Account Manager in United States.
This role is focused on managing and growing strategic healthcare accounts, serving as the primary liaison between customers and internal teams. You will be responsible for building trusted, long-term relationships with senior stakeholders while ensuring consistent value delivery across a complex portfolio. The position combines account management, commercial growth, and customer success, requiring both strategic thinking and hands-on execution. You will proactively identify opportunities to expand existing relationships through upselling and cross-selling while ensuring contract compliance and service excellence. The environment is highly collaborative and customer-centric, requiring close coordination with internal operations, product, and support teams. This is a high-impact role where relationship strength, commercial insight, and problem-solving directly influence revenue growth and customer satisfaction.
- Manage and grow a portfolio of healthcare accounts, building strong relationships with key stakeholders and decision-makers
- Act as the primary point of contact for client needs, escalations, and ongoing account communications
- Lead regular business reviews and strategic meetings to ensure alignment, satisfaction, and value delivery
- Coordinate internal cross-functional teams to resolve client issues and ensure timely, effective solutions
- Track account performance against contractual obligations and ensure compliance with service commitments
- Validate billing and delivery alignment to ensure accuracy and transparency in invoicing
- Manage renewal cycles, leading contract discussions to secure retention and revenue growth
- Identify and develop upsell and cross-sell opportunities within existing accounts
- Proactively uncover opportunities to expand product adoption and increase account value
- Monitor account health, retention, and revenue performance to drive continuous improvement
Requirements:
- 3+ years of experience in account management, customer success, or sales roles within a B2B environment
- Strong consultative selling and relationship management skills
- Experience working with healthcare payer or healthcare data environments is highly preferred
- Excellent communication, presentation, and interpersonal skills
- Strong problem-solving ability with a proactive, customer-first mindset
- High emotional intelligence with the ability to manage complex stakeholder relationships
- Demonstrated ability to influence and negotiate at senior levels
- Strong commercial acumen and understanding of revenue growth strategies
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Results-driven mindset with a focus on retention, growth, and customer satisfaction
Benefits:
- Competitive base salary ranging from approximately 62,300 USD to 131,100 USD depending on location
- Variable compensation and performance-based incentives based on role structure
- Comprehensive benefits package tailored to employee location
- Health, dental, and vision insurance coverage
- Flexible work arrangements depending on role requirements
- Retirement savings plans and financial wellbeing support
- Career development opportunities within a global organization
- Exposure to large-scale healthcare and data-driven enterprise solutions
- Inclusive and diverse workplace environment
- Employee assistance and wellbeing programs.