People Operations Coordinator at Cullen Jewellery – Kew, Victoria

About us:

Founded by Jordan Cullen in 2018, Cullen Jewellery is an ethical fine jewellery brand focused on exceptional human experiences. As a digital-first business, we blend traditional craftsmanship with modern technology, using the best materials to create timeless pieces.

We’re committed to the environment, crafting every piece with sustainability in mind. Our lab grown diamonds are 100% carbon neutral, and we invest in replanting landscapes and supporting communities globally.

About the position:

This is an exciting opportunity to join our established People & Culture team of five, supporting the seamless delivery of our day to day operations. It’s a fantastic role for someone who enjoys administration, thrives in a fast-paced environment, and is looking to grow their career in People & Culture while making a meaningful impact

Key Responsibilities include:

• Coordinate onboarding, offboarding, and internal movement processes across the business
• Prepare and maintain employment documentation and employee records within our HRIS
• Support probation tracking processes by maintaining schedules, reminders, and required documentation.
• Coordinate onboarding logistics including equipment orders, desk setup, welcome communications, and internal access workflows.
• Manage the HR inbox, responding to general queries and directing more complex matters to the appropriate team member.
• Set up, manage, and maintain business software subscriptions (e.g., SaaS tools, user access, billing cycles, licence renewals) and hardware for employees.
• Manage the administrative relationship with Baptist World Aid for child sponsorships, including recordkeeping and correspondence.
• Manage the HQ car parking roster and building access fobs, maintaining related administrative records.
• Pull and prepare data for People & Culture reporting and analytics as required.
• Participate in People & Culture projects and process improvement initiatives to enhance operational effectiveness.

What are we seeking?

• Proven experience in an administrative or coordination role, with some of that within a People & Culture or HR environment
• Strong organisational skills with the ability to manage competing priorities and deadlines.
• High attention to detail and accuracy in documentation and record-keeping.
• Strong computer literacy and tech skills, with the ability to set up and maintain business software subscriptions, user access, and IT equipment.
• Ability to handle confidential information with discretion and professionalism.
• Proactive and solution-focused approach, with the ability to identify opportunities for process improvement.
• Proven flexibility, adaptability, and able to respond and adjust easily to change in work demands.

What we offer:

In addition to a competitive remuneration package, and the ability to work in a beautiful office location in the heart of Kew, we offer all our team members with a range of benefits including:

• A supportive and collaborative work environment;
• An Employee Assistance Program for you and a family member to utilise;
• Generous staff and family / friend discounts;
• Team events and initiatives included as part of our wellbeing program;
• Paid volunteer leave, and sponsorship of a child in South East Asia/Africa under your name;
• The opportunity to join a growing company with a global presence - you really can take your career anywhere!

If this full-time opportunity sounds like your next challenge, complete your application by clicking on the apply now button and we will be in touch.

Agencies, thanks for thinking of us - but we have this one covered!