Patient Coordinator (Pediatric) at H2 Health – Lubbock, Texas

Pediatric Patient Coordinator

Lubbock, Texas

H2 Health Kids – Outpatient Clinics

Are you passionate about supporting pediatric care and ready to thrive in a fast-paced remote environment? At H2 Health, we’re reimagining how healthcare teams support patients—combining compassion, innovation, and flexibility. Pediatric Patient Coordinator, you’ll play a key role in helping families access vital therapy services by managing insurance authorizations, scheduling, and patient communication.

This is a full-time supporting multiple H2 Health Kids outpatient clinics across Texas.

Primary Responsibilities:

• Serve as the first point of contact for pediatric patients and families
• Verify insurance benefits, process referrals, and obtain authorizations for therapy services
• Maintain accurate and up-to-date patient records in the EMR system
• Schedule and coordinate appointments across multiple clinic locations
• Answer phones, respond to inquiries, and support administrative workflow
• Collaborate closely with clinical and administrative teams to ensure a smooth patient experience

Requirements

High school diploma or equivalent

Prior experience in healthcare administration or billing preferred

Experience with insurance verification and authorizations strongly desired

Strong communication, organization, and problem-solving skills

Proficiency with basic computer systems and EMR platforms

Benefits

Why Choose H2 Health

We foster a clinician-first environment that supports your personal and professional goals, offering:

• Transparent competitive compensation with performance-based investment program
• Flexible scheduling to support your work-life balance
• In-house CEUs, mentorship, and daily clinical support
• Clear career advancement paths in both clinical and leadership tracks
• Comprehensive benefits, including:

o Medical, dental, and vision insurance

o 401(k) with company match

o Generous PTO and paid holidays

o Company-paid basic life and AD&D insurance

o Short-term and long-term disability

o HSA, Healthcare FSA, and Dependent Care FSA options

o Company-paid parental leave

o Supplemental life insurance (employee, spouse, child)

o Critical illness, accident, and hospital indemnity coverage

• Additional perks including employee rewards, travel and entertainment discounts, pet insurance, mental health resources, and recognition programs
• Student Loan Repayment Program for eligible clinicians
• Employee access to therapy services, bereavement resources, and legal and credit monitoring support
• A supportive, clinician-led team culture where your voice is valued

Let’s build a career that works for you. Apply now.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.