Private Dining & Restaurant Sales Manager (CIMA) at Hyatt Centric Chicago O’Hare – Rosemont, Illinois

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Private Dining & Restaurant Sales Manager is responsible for driving revenue by promoting and selling the hotel’s private restaurant space for events, group dining, and exclusive experiences. This role blends hospitality, sales strategy, and relationship-building to position the restaurant as a premier destination for both hotel guests and local clientele.

CIMA Restaurant serves up thoughtfully sourced American food with Mediterranean influence. Inspiration is drawn from rich, international traditions while the team works hand-in-hand with local farmers and producers to bring fresh, expressive, seasonally inspired plates to the table. The space blends warm woods, supple leather, and soft edges with clean marble and bright foliage, creating an elevated yet inviting atmosphere in the restaurant and our exclusive Private Dining Room that seats 12. During spring, summer and autumn, a 50-seat enclosed patio offers the perfect al fresco dining experience. Located in Rosemont near O’Hare International Airport, CIMA brings Chicago-caliber dining within easy reach of both suburban locals and travelers passing through. For more information, please visit www.cimarosemont.com.

Duties & Responsibilities:

• Develop and execute sales strategies to increase bookings for private dining, group reservations, and special events.
• Build strong relationships with corporate clients, event planners, travel partners, and local businesses.
• Conduct site tours, tastings, and client meetings to showcase the restaurant’s offerings.
• Collaborate with the culinary and operations teams to create customized menus and event packages.
• Manage the full sales cycle—from lead generation to contract negotiation and event confirmation.
• Maintain accurate sales reports, forecasts, and CRM records.
• Represent the restaurant at networking events, trade shows, and community functions.
• Ensure exceptional guest satisfaction and uphold the hotel’s brand standards.

Qualifications

• Experience in hospitality, restaurant, or event sales.
• Strong communication, negotiation, and relationship-building skills.
• Knowledge of food and beverage operations is a plus.
• Ability to work in a fast-paced, guest-focused environment.

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Medical, Dental, and Vision insurance available to eligible employees
• Wellness benefits available to eligible employees

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

· Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.

· Lead with Heart - Be kind, passionate and hospitable.

· Be Accountable - Take ownership and deliver results.

· Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.

· Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.