Sr. Director, Strategic Relationships at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Director, Strategic Relationships in the United States.

This senior leadership role sits at the center of strategic partner growth, overseeing a high-value portfolio within a global branded payments ecosystem. The position combines executive-level relationship management with business unit ownership, driving long-term revenue expansion and operational excellence across key partnerships. You will lead cross-functional initiatives that shape digital strategy, customer engagement, and partner performance at scale. Acting as both strategist and operator, you will define how top-tier partners experience the platform while ensuring disciplined execution across all touchpoints. The role also includes leading and developing a team of strategic relationship managers, building a high-performance culture grounded in accountability and growth. This is a highly visible position requiring strong executive presence, commercial acumen, and the ability to influence across complex stakeholder environments.

In this role, you will own the strategic direction and performance of a major partner portfolio while leading a team responsible for managing high-value relationships. You will define and execute growth strategies, ensuring alignment with broader business objectives and long-term revenue goals. You will oversee partner success across digital engagement, operational delivery, and commercial performance while ensuring consistent execution standards.

• Lead the strategic planning and execution for key partner accounts, ensuring sustained growth and retention
• Manage and develop a team of Strategic Relationship Managers, setting clear expectations and performance standards
• Drive cross-functional collaboration across marketing, product, sales, and operations to support partner success
• Oversee digital strategy initiatives, including customer experience optimization and engagement improvements
• Monitor performance metrics, KPIs, and portfolio health to guide decision-making and prioritization
• Build and maintain executive-level relationships with top-tier partners and stakeholders
• Translate business strategy into actionable operating plans, roadmaps, and delivery frameworks
• Ensure disciplined execution of commercial, operational, and digital initiatives across the portfolio

This role requires extensive experience in strategic account leadership, digital or payments ecosystems, and team management within high-growth environments. You bring strong executive communication skills, deep commercial judgment, and a proven ability to manage complex partner relationships while leading distributed teams.

• 12+ years of experience in business development, strategic partnerships, or digital commerce, including leadership responsibilities
• 3+ years of experience managing managers or leading high-performing teams
• Strong background in gift cards, payments, fintech, or digital commerce ecosystems preferred
• Proven success managing large-scale strategic partnerships and driving revenue growth
• Strong strategic thinking and ability to manage both long-term roadmaps and short-term execution priorities
• Excellent communication, negotiation, and stakeholder management skills at executive level
• Demonstrated ability to lead in fast-paced, matrixed environments with multiple priorities
• Experience leveraging data and insights to drive decisions and improve performance
• Bachelor’s degree in business, marketing, or related field required

• Competitive executive compensation with on-target earnings up to approximately $280,000 USD depending on location and experience
• Comprehensive health coverage including medical, dental, and vision insurance
• 401(k) retirement plan with employer matching contributions
• Flexible time off policy and paid holidays
• Parental leave and family support programs
• Disability, life, accident, and supplemental insurance options
• Health and dependent care flexible spending accounts
• Wellness programs and employee support resources
• Hybrid or remote flexibility depending on proximity to office location