ServiceNow ITOM/CMDB Technical Consultant at Jobgether – United States

ServiceNow ITOM/CMDB Technical Consultant

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a ServiceNow ITOM and CMDB Technical Consultant in United States.In this role, you will deliver high-impact ServiceNow ITOM and CMDB solutions for complex enterprise environments. You will work hands-on with Discovery, Service Mapping, and integrations to model infrastructure accurately and enable reliable operations. Partnering closely with client stakeholders, you will assess current-state tools and processes, design future-state architectures, and lead implementations end to end. The position combines deep technical delivery with advisory responsibilities, including mentoring team members and ensuring solution quality. You will operate in a consulting environment that values rigor, collaboration, and continuous learning. This role is ideal for a ServiceNow expert who thrives on solving complex reliability and visibility challenges at scale.Accountabilities:

• Design, configure, and implement ServiceNow ITOM, Discovery, Service Mapping, and CMDB solutions across full lifecycle engagements.
• Model network, storage, compute, cloud, and application infrastructure within the CMDB to support accurate monitoring and service visibility.
• Assess current-state processes and tools, define requirements, and produce solution architectures, integration designs, and implementation plans.
• Lead or oversee development activities, including JavaScript, Glide queries, and integrations, ensuring performance and data quality.
• Guide clients on ITSM and ITIL-aligned practices as they relate to ITOM, monitoring, and configuration management.
• Mentor team members and provide technical oversight to ensure adherence to best practices and delivery standards.
• Collaborate with stakeholders to document to-be processes and support tool evaluations and selection when needed.

Requirements:

• Bachelors degree in computer science, information systems, or a related field, or equivalent practical experience.
• 3 plus years of hands-on ServiceNow experience with a strong focus on ITOM, Discovery, CMDB, event management, monitoring, and integrations.
• Experience delivering at least three full lifecycle ServiceNow implementations.
• 5 plus years implementing ITSM, ITIL, and CMDB processes and solutions, with strong consulting or professional services background.
• Demonstrated expertise in cloud architectures, standardization, and large enterprise deployments.
• Strong understanding of application and infrastructure architectures, including networking, compute, containers, and cloud services.
• Proficiency in ServiceNow JavaScript development, data modeling, and technical documentation.
• Relevant ServiceNow certifications in Discovery, Data Foundations, or system administration are highly valued.

Benefits:

• Fully remote work arrangement within the United States.
• Comprehensive medical, dental, and vision coverage.
• Flexible spending accounts, life insurance, and short- and long-term disability coverage.
• Generous paid time off, personal leave, and paid holidays.
• Employer-sponsored retirement plan with company match.
• Supportive work-life balance and a culture focused on professional growth and learning.

Why Apply Through Jobgether?We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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