Marketing Liaison and Intake Co-Ordinator at Visiting Angels of Jenkintown – Audubon, Pennsylvania

Are you a natural connector with a passion for helping others? Visiting Angels KOP is looking for a “go getter” to work as Marketing Liaison and Intake Coordinator in our KOP office. In this highly visible and community-oriented role, you’ll be instrumental in growing our mission—bringing compassionate, non-medical home care to more seniors across the region. We’re looking for someone who is more than a skilled communicator — someone who leads with empathy, listens with patience, and understands the emotional weight of choosing care for a loved one. Visiting Angels KOP belongs to the same family company that owns other 5 Visiting Angels Franchises in and around Greater Philadelphia covering 4 counties with 520+ caregivers/ angels, and 52+ office staff team. Visiting Angels prides in putting CLIENT FIRST no matter what and if you are a person who thrive in making a difference while growing your career in a growth-oriented company, look no further.

You’ll thrive here if you're driven by purpose, love building lasting relationships, and enjoy working independently while being part of a collaborative and supportive team.What You'll Do

• Own and Grow Referral Networks: Act as the primary liaison between Visiting Angels and referral partners such as hospitals, rehab centers, discharge planners, physician offices, and senior living communities.
• Educate with Empathy: Share the story and value of private-duty home care. Help providers and families understand how easy it is to refer clients to us—and why we’re the best choice.
• Lead the Marketing Plan: Develop and execute a clear Marketing Liaison Action Plan (MLAP) with measurable goals, strategies, and KPIs. Adapt the plan based on results and local opportunities.
• Engage the Community: Represent Visiting Angels at local health fairs, networking groups, and senior-focused events. Occasionally assist with home visits to support lead conversions.
• Be the trusted First Contact: Handle all incoming inquiries with warmth and professionalism. Make every caller feel heard, supported, and confident that they’ve found the right place.
• Connect through Conversation: Conduct in-depth phone assessments to uncover each client’s unique care needs — from health conditions to emotional concerns. You'll ask the right questions and listen between the lines
• Coordinate with Care: Work closely with our scheduling team to give the advanced information about the right caregiver of each client, based on needs, preferences, and personalities
• Track and Report Results: Maintain CRM records, monitor lead flow, track conversions, and evaluate ROI on outreach activities.

What You Bring

• Bachelor’s degree in marketing, business, communications, or a related field preferred.
• At least 4 years of experience in sales, healthcare outreach, business development, or community engagement — preferably in the home care, hospice, or senior care industry.
• Exceptional relationship-building and public speaking skills.
• Strong organizational and time management abilities; able to balance multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, CRM tools, and industry-related software.
• High emotional intelligence and an authentic, professional presence.
• Valid driver’s license and willingness to travel throughout the territory.

Why Visiting Angels?

• Meaningful Work: Help families find peace of mind and seniors live with dignity and independence.
• Entrepreneurial Growth: Make your mark and grow into leadership roles as we expand—success in this role can lead to broader business responsibilities and potential equity/profit sharing.
• Team Culture: Supportive, mission-aligned leadership who care as much about people as performance.
• Compensation & Perks:
  • Industry Leading Competitive salary based on experience
  • Performance-based bonuses (paid Quarterly)
  • Mileage reimbursement
  • Health benefits
  • PTO and paid holidays
  • 401(k) plan

Apply Today and Be the Difference.
If you're ready to represent a brand with heart, and you’re eager to grow in a meaningful career helping others—this could be the role for you.
📍 Apply now to join the Visiting Angels family and bring compassionate care into more homes.

ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION.