Data Analyst, Patient Access Services, Fulltime, Hybrid, NJ at RWJBarnabas Health – NEW BRUNSWICK, New Jersey

Job Overview:

The Data Analyst supports the Patient Access Department Leadership with key operational, and revenue cycle reporting functions. The Data Analyst provides direct and indirect support to management team by analyzing key performance indicators, track and trend data to identify issues.

The Data Analyst will utilize revenue cycle reports to analyze data, research root causes and assist in the development of action plans to improve processes and eliminate the loss of revenue. The role will play a key part in driving the success of the Revenue Cycle KPIs by utilizing data to identify and resolve issues within the Patient Access and overall Revenue Cycle Operations. The analyst will create reports for distribution to Patient Access leadership and the facility’s executive team. They will be responsible to communicate findings and outcomes to the Revenue Cycle Committee.

Qualifications:

Required:

• High School Diploma
• Minimum of 5 years in management/leadership role
• Knowledge in all aspects of Patient Access work flows
• Advanced Excel experience
• Medical terminology and computer skills

Preferred:

• College degree preferred

Essential Functions:

• Utilize system generated reports to analyze data
• Analyze data to identify issues and areas of opportunity
• Create tracking and trending reports for each issue
• Provide summary findings to leadership teams
• Assist with creating action plans to address and resolve issues
• Develop reports to quantify the value and financial risk for each area
• Work the Patient Access, clinical departments and other Revenue Cycle teams to develop standard reports and expectations
• Participate in the Revenue Cycle meetings and report on trends and areas of focus
• Meet with Patient Access leadership to collaborate on areas of risk and revenue loss and develop trending reports associated to each area
• Audits and reviews work flow, patient processing and quality standards
• Identifies areas of improvement, creates and monitors routine reports to ensure data integrity
• Researches and maintains statistics on all errors or inconsistencies that exist,
• Provides recommendations for improvements
• Creates monthly statistical analyses which supports the department performance improvement initiatives
• Prepares, creates and develops reports to support organizational initiatives such as, Revenue Cycle Committee and Denials Task Force and clinical trials
• Manages the distribution of the reports and validates the accuracy and reliability of the data being presented
• Utilize AIDET:
  • Acknowledge your patient with every encounter, smile, make eye contact, call the patient by name
  • Introduce yourself and tell patients about your education, training and competency
  • Duration of the activity or conversation needs to be stated, Let patients know how long something is likely to take
  • Explain what you are doing. This will help to put the patient at ease.
  • Thank you, tell your patients it was a pleasure to serve them and thank them for choosing our hospital to receive their care

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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