Customer Service Event Representative at Copper Spectrum Events – Jersey Village, Texas

Job Opportunity: Customer Service Event Representative

Location: Houston, TX

At Copper Spectrum LLC, we proudly collaborate with nonprofit organizations committed to creating lasting, positive change in their communities. Our work is powered by donor generosity, and we view every interaction as a chance to build meaningful relationships and inspire action.

We’re expanding our Houston, TX team and are currently hiring a Customer Service Event Representative! If you're compassionate, people-oriented, and eager to make a difference through your work, we’d love to meet you.

As a Customer Service Representative, you’ll be a vital point of contact for our donors and community partners. From answering questions to processing donations and providing support, your efforts will ensure every experience is thoughtful and impactful. Your role will directly support critical programs in communities that need them most.

• Deliver exceptional customer service in person and over the phone

• Assist donors with processing contributions and issuing receipts

• Respond to inquiries with empathy, professionalism, and care

• Keep donor records accurate and current

• Work closely with our fundraising team to maintain donor engagement

• Help personalize thank-you messages and other donor communications

• Weekly base pay ranging from $750 to $950, depending on experience and performance

• Performance-based bonuses and advancement opportunities

• Full training provided — prior nonprofit experience not required

• A supportive, mission-driven team environment

• A chance to create meaningful impact in the Houston community

If you're driven by purpose and enjoy connecting with people, apply now!

Copper Spectrum LLC is proud to be an equal opportunity employer and welcomes applicants from all backgrounds.

• Previous customer service experience required (nonprofit or fundraising experience is a plus)

• Strong communication and interpersonal skills

• Friendly, patient, and empathetic nature

• Ability to handle sensitive information with discretion

• Detail-oriented and highly organized