Assistant Store Manager at Heartland Tire Inc – Little Falls, Minnesota

POSITION TITLE: Automotive Assistant Store Manager

REPORTS TO: Store Manager

DEPARTMENT: Service

POSITION SUMMARY: The Automotive Assistant Store Manager assists the store manager in overseeing the performance and operations of the store.

Essential Job Functions:

• Assists the Store Manager in overseeing the performance and operations of all aspects of
• the store including both the retail and commercial businesses.
• Helps lead a team of talented service and sales professionals in a fast paced environment
• and cultivate a We Can Do That culture.
• Mentors, coaches and motivates teammates to develop their technical and leadership
• skills.
• Drives store sales by achieving overall business performance objectives, including sales
• and productivity goals.
• Establishes new customer accounts through networking, cold-calling, referrals, and office
• generated leads.
• Maintain existing customer base by providing the highest level of customer services.
• Provides helpful, friendly, and respectful customer service to all customers with a We
• Can Do That attitude.
• Ensures the team maintains a safe and clean work environment.
• Ensures the retail store is clean and professional in appearance to customers.
• Communicates clearly to serve as the liaison between technicians and customers.
• Creates work schedules and manages service center work flow.
• Monitor and inspect production procedures and equipment to ensure the highest level of
• quality.
• Other duties as assigned.

Position Requirements:

• Previous management experience in automotive service and repair.
• Comprehensive understanding of the automotive service market.
• ASE certifications and/or a technical school degree are preferred but not required.