AV Field Engineer - Level 2 at Avidex – Lake Forest, California

Position Summary:

The Audiovisual (AV) Field Engineer - II to provide technical commissioning support for audiovisual (AV) and IT systems in the field. This position requires hands-on technical expertise in AV systems integration, networking, audio and video equipment, and related software. The ideal candidate is detail-oriented, punctual, and an effective communicator who can ensure high-quality commissioning of complex audiovisual installations.

Skills & Core Strengths

• AV system commissioning and field engineering

• Audiovisual (AV) and IT systems integration

• Advanced AV/IT troubleshooting and diagnostics

• Control systems configuration and code deployment (Crestron, Extron, AMX, QSC)

• DSP configuration and audio system tuning (Biamp, BSS, Crestron, Extron, QSC)

• Video system setup, testing, and color calibration

• Wired and wireless TCP/IP network configuration

• Conferencing and collaboration system integration

• System testing, punch-list development, and final acceptance support

• Technical documentation and record-set markups

• Configuration file, code, and graphics management

• Client-facing technical support and on-site communication

• Cross-functional project team collaboration

• Organization, time management, and attention to detail

What You’ll Do

• Provide field engineering and technical commissioning support across all stages of AV system deployment

• Configure, program, test, and troubleshoot AV/IT systems to ensure optimal performance

• Load, test, and edit control code and GUI files (Crestron, Extron, AMX, QSC), including remote support when required

• Configure and tune DSPs and audio systems

• Set up and calibrate video systems, including color balancing and signal verification

• Conduct comprehensive system testing, commissioning, and punch-list creation

• Verify systems are physically complete and compliant with contract documents

• Collaborate with project teams to support documentation accuracy and project close-out

• Identify and communicate potential change order opportunities to project leadership

• Mark up field documentation and maintain organized archives of configuration files and system data

• Support final acceptance and client training as needed

• Assist in onboarding and training new Field Engineers when assigned

• Maintain open communication with project teams to support successful project delivery

What We’re Looking For

• High school diploma or GED required; Associate degree or equivalent experience preferred

• Minimum of 4 years of AV/IT technical support or field engineering experience

• Strong hands-on experience commissioning and troubleshooting AV systems

• Proficiency with Windows and Apple operating systems

• Experience configuring audio, video, and conferencing systems

• Working knowledge of control systems, DSPs, and AV networking

• Familiarity with communication protocols (IP, RS232, RS485, USB)

• Ability to read and interpret technical documentation and system designs

• Strong communication, organization, and time-management skills

• Ability to multitask, meet deadlines, and work independently in the field

Certifications:

• Ability to obtain AVIXA CTS within one year of hire

• Ability to obtain CompTIA A+ (or equivalent) within one year of hire

Work Environment & Physical Requirements

• Work performed at customer sites, offices, and construction environments

• Regular use of hand tools, test equipment, and computer systems

• Ability to walk job sites, climb ladders, and access equipment locations

• Ability to stand, kneel, crouch, and work on feet for extended periods

• Ability to lift and carry equipment as required

• Comfortable working in variable indoor and outdoor conditions

About Us

Avidex is a leading AV/IT integration company delivering innovative technology solutions across corporate, healthcare, education, and enterprise environments. We design, build, and support collaboration spaces and integrated systems that help organizations connect and work more effectively.

We value technical excellence, teamwork, and continuous learning. Our teams work on projects ranging from executive boardrooms to large-scale technology deployments, offering opportunities to grow skills and build long-term careers.

What We Offer:

• Competitive compensation plan.
• Health, dental, and vision benefits.
• 401(k) retirement plan with match.
• 120 hours of PTO (accrued)
• 10 Paid Holidays.
• 8 hours to volunteer on your favorite cause.
• Opportunities for professional growth and development.
• Collaborative and innovative work environment.

Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.

Equal Employment Opportunity/M/F/disability/protected veteran statusAvidex