Program Manager - Outreach and Engagement at Massachusetts Clean Energy Center – Boston, Massachusetts

Position Overview:

MassCEC is actively seeking a dedicated Program Manager to support industry and key stakeholder engagement, a pivotal role in the workforce development team's contributions to helping the Commonwealth meet its climate goals through effective workforce development programming. The Program Manager will implement effective outreach and engagement efforts, support the development of effective stakeholder partnerships across our many workforce development programs and initiatives, and oversee the implementation of two major annual workforce events. The Program Manager’s outreach and engagement efforts will be instrumental in enhancing both current and prospective program opportunities.. Join a growing team committed to deploying our skills, commitment, and expertise to collectively expand the impact of Massachusetts’ clean energy workforce development programming.

Core Responsibilities:

• Support the implementation of a comprehensive statewide clean energy employer engagement plan, which will focus on fostering partnerships with businesses, industry associations, local chambers of commerce, and regional employer engagement staff across the MassHire system.
• Collaborate with employers to identify workforce needs, skills gaps, and opportunities for improvements across MassCEC’s workforce development programming.
• Increase Massachusetts clean energy employers’ utilization of MassCEC and other publicly funded workforce development programs and initiatives.
• Build strong, mutually beneficial relationships with businesses in climate-critical fields across Massachusetts through personalized outreach, one-to-one meetings (virtual and in-person), and other contact. Become one of MassCEC’s “go to” people for businesses.
• In collaboration with MassCEC staff and consultants, plan and execute Fall workforce grantee convening and Spring regional workforce summit, including overseeing content development and event logistics.
• Provide consultation related to employer engagement, labor market information, and industry trends to other staff directly delivering technical assistance support to a caseload of workforce training grantees.
• Seek feedback from clean energy and climatetech employers through the creation of surveys and focus groups to receive programmatic feedback and better serve the needs of employers.
• Support employer engagement and related project management of MassCEC’s efforts to leverage employer partners in supporting career awareness and participating in active partnerships with grantees.
• Participate in relevant departmental competitive procurement processes as requested, including RFP development, application review, and contracting support.
• Support the development and management of contracts related to core duties and projects, including external consultants.
• Draft narratives and project descriptions that align with program funding opportunities and showcase the organization's capabilities and impact.
• Contribute effectively to cross-functional and collaborative efforts, and represent the MassCEC Workforce Development Division as opportunities and needs are identified.

Position Qualifications:

Education:

• A Bachelors in energy or environmental science/studies, economics, architecture/building science, business management, engineering, education, or a related field would likely involve skill development relevant to this position. This can also be evidenced by professional experience and other training programs outside of a four-year degree program.
• Relevant advanced and continuing education is valued.

Experience:

• 5+ years of relevant professional experience with a record of progressing professional responsibility.
• Experience in the clean energy industry or similar industry, including directly engaging employers and professionals through targeted outreach and engagement.
• Experience with program management, and/or program administration.

Knowledge, Skills, and Abilities:

• A driver's license and access to a vehicle is strongly preferred;
• Excellent written communication skills with the ability to craft and edit documents for a range of purposes and audiences;
• Strong attention to detail;
• Strong relational ability, including self-starting new relationships with business people, and understanding how to communicate in different methods (verbally, in writing, etc.) to suit business people with busy schedules.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment under tight deadlines.
• Excellent problem-resolution skills, and ability to make informed decisions;
• Demonstrated ability to work with internal and external stakeholders and cultivate appropriate relationships;
• Working knowledge of basic accounting and payment processing (budgets, invoices, etc.);
• Proficiency in Microsoft Office 365 tools, particularly Outlook, Word, PowerPoint, & Excel, with an ability to explain quantitative information effectively;
• Awareness of clean energy technologies, including building decarbonization practices, renewable energy generation and storage, and electric vehicle deployment and maintenance;
• Understanding of the construction and trades industry and ability to engage with diverse stakeholders, including architects and engineers, property owners/managers, HVAC companies, construction managers, unions, and consumers; and
• General knowledge of best practices in workforce development, including those that relate to employer engagement, training design, participant recruitment and retention, and program supports for participants with multiple barriers.

About the Massachusetts Clean Energy Center

The Massachusetts Clean Energy Center (MassCEC), as a quasi-public entity, plays a critical role in fostering the success of our state's clean energy sector. MassCEC's mission is to accelerate the clean energy and climate solution innovation that is critical to meeting the Commonwealth's climate goals, advancing Massachusetts' position as an international climate leader while growing the state's clean energy economy.

MassCEC undertakes targeted programmatic initiatives to accelerate cost reductions in clean energy, help consumers diversify their energy choices and address evolving energy needs, leverage public and private funds to drive investment into this rapidly growing sector, and scale-up renewable energy deployment across the state.

MassCEC is committed to creating a diverse, equitable, and inclusive organization where everyone is welcomed, supported, respected, and valued. We are committed to incorporating principles of diversity, equity, inclusion, and environmental justice in all aspects of our work in order to promote the equitable distribution of the health and economic benefits of clean energy and support a diverse and inclusive clean energy industry. MassCEC strives to lead and innovate in equitable clean energy and climate solutions.

To apply

Qualified candidates are encouraged to submit a resume and cover letter through our Online Career Center. Applicants with diverse backgrounds, experiences, abilities, and perspectives are encouraged to apply.