Director, Account Management - Financial Services at Jobgether – United States
Jobgether
United States, United States
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About This Position
Director, Account Management - Financial Services
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Account Management - Financial Services in United States.
This leadership role is designed for a strategic and client-focused professional who will own key financial services accounts while guiding a team of account managers. You will drive client satisfaction, retention, and growth by aligning account strategy with business objectives, managing complex portfolios, and ensuring high-quality service delivery. The position involves contract ownership, financial oversight, cross-functional collaboration, and proactive problem-solving. You will build trusted relationships with clients, uncover growth opportunities, and implement account strategies that create measurable impact. This role combines leadership, operational excellence, and consultative expertise in a fast-paced, dynamic environment, with significant scope for influence and professional growth.
Accountabilities:- Lead and manage a portfolio of client accounts, ensuring alignment between client objectives and service delivery standards.
- Develop and execute strategic account plans to drive client satisfaction, retention, and revenue growth.
- Serve as the primary client relationship owner, acting as a trusted advisor and proactive problem solver.
- Oversee contract management, pricing models, forecasting, and resource allocation for assigned accounts.
- Collaborate cross-functionally with sales, marketing, operations, finance, and product teams to deliver high-quality outcomes.
- Mentor, develop, and evaluate account management teams to foster high performance, accountability, and continuous improvement.
- Monitor and ensure compliance with SLAs, performance metrics, and internal governance processes.
Requirements:
- Minimum of 7 years of experience in account management, outsourcing operations, sales, or consulting within financial services or related industries.
- Proven success managing large, complex client accounts and driving measurable growth.
- Experience leading and developing high-performing teams, with a focus on coaching and talent development.
- Strong strategic thinking with the ability to execute tactically and manage long-term initiatives.
- Expertise in client relationship management, consultative sales, and cross-functional collaboration.
- Financial acumen, analytical skills, and the ability to assess client data, market trends, and performance metrics.
- Exceptional verbal and written communication, negotiation skills, and emotional intelligence.
- Ability to adapt to shifting priorities and operate in fast-paced, global environments; willingness to travel internationally.
- BA/BS in Business, Marketing, or related field, or equivalent professional experience.
Benefits:
- Competitive salary and comprehensive benefits package.
- Flexible work arrangements and remote work opportunities.
- Professional development and growth opportunities within a global organization.
- Exposure to high-impact financial services accounts and strategic projects.
- Supportive, inclusive, and collaborative workplace culture.
- Access to global networks and international travel opportunities.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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Job Location
United States, United States
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