Communications and Program Coordinator at Princeton University – Princeton, New Jersey

Department Teaching and Learning Center
Category Communications and Public Relations
Job Type Full-Time

Overview

The Communications and Program Coordinator (CPC) provides broad communications support and administrative assistance to the McGraw Center for Teaching and Learning. This role supports the development and execution of strategic communications that advance the mission of the Center. The CPC ensures editorial standards, identifies story ideas, and writes content for multiple channels.

Working within the Center’s administrative core team, the CPC also has a critical role in the Center’s administrative function. The key programmatic support functions of this position include administrative support to the Center Director and the Graduate Pedagogy Program, particularly the Teaching Assistant Orientation and the Teaching Transcript program.

For consideration, please include a cover letter.

Responsibilities

Communications Strategy

• Write stories on Center events and activities, schedule updates to website

• Edit and schedule multiple Center newsletters

• Create, edit, print, and distribute event fliers, brochures, and event posters

• Pitch stories based on Center activities to the University’s Office of Communications

• Promote select events through University avenues

• Establish new and grow existing social media presence

• Write profiles of award-winning projects

• Track the effectiveness of communications, reporting regularly to the Center Manager and program directors with findings and recommendations for future tactics

• Assist with the monitoring of central/shared email accounts

• Co-manage the Center communications calendar

Administrative Support for Director

• Manage the calendar of the Director, setting regular internal catch-up meetings with senior and mid-level leadership within the Center, Office of the Dean of the College, and various campus partner check-ins

• Assist Center Director with calendar and scheduling of group meetings; provide other administrative assistance to director upon request

• Coordinate complex and dynamic schedules, support committee/council meetings, draft agendas, correspondence, respond to inquiries and mailings

• Drawing on internal and/or external resources, evaluates opportunities to refine services, helps secure required resources and launches and implements administrative initiatives

• Provide information and guidance to inquiries via phone, email, and in person

• Provide support for two committees (draft, edit, and maintain committee materials; maintain related SharePoint sites)

Program-Specific Support

• Provide admininstrative support for the Teaching Transcript Program in the Graduate Pedagogy Program, including scheduling class observations

• Lead the organization of Teaching Assistant Orientation

• Manage the Center's Professional Development Portfolio (PDP) database, ensuring its continued accuracy in tracking TAO completion, Teaching Transcript program progress, and other activities within the Center

Central Administrative Support

• Set up and maintain Center’s SharePoint sites and document repositories

• Manage Center’s space reservations using the University’s EMS system

• Assist with office maintenance, order supplies, and occasionally address IT needs

• Purchase regular communications subscriptions, reconcile expense reports

• Serve as a backup for the coordination and execution of Center events, including catering, AV support, and cleanup

Qualifications

Essential
• Minimum of one year of relevant experience

• Excellent oral and written communication skills

• Excellent organizational and time management skills

• Ability to treat confidential and sensitive information appropriately

• Strong analytical and problem solving skills

• Responsive and exceptionally attentive to detail; ability to be proactive and take initiative

• Ability to work independently and collaboratively; to manage simultaneous projects with overlapping deadlines

• Maintain a professional demeanor in all circumstances while representing the Center; must exercise good judgment, discretion, and confidentiality

Preferred

• Experience using industry-standard graphic design software (eg. Photoshop, Illustrator, Canva)

• Knowledge of Princeton-specific administrative systems

• Strong commitment to excellent service; demonstrated ability to skillfully manage all levels of client concerns

• Ability to work with a diverse community, including faculty and senior administration

• Experience with web-based content management systems required; experience with Drupal preferred

Princeton University is an Equal Opportunity and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly.

If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above.

The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information.

Standard Weekly Hours
36.25

Eligible for Overtime
No

Benefits Eligible
Yes

Probationary Period
180 days

Essential Services Personnel (see policy for detail)
No

Physical Capacity Exam Required
No

Valid Drivers License Required
No

Experience Level
Associate

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Salary Range
$65,000 to $72,000