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Program Manager - Advisory Services at Coalfire Systems – Chicago, Illinois

Coalfire Systems
Chicago, Illinois, 60611, United States
Posted on
NewSalary:$78000 - $135000Job Function:Executive/Management
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About This Position

Coalfire Systems

Coalfire is an EEO employer. We celebrate diversity and are committed to respecting one another, embracing individual differences, and creating an inclusive environment for all employees.
Program Manager - Advisory Services

About Coalfire

Coalfire is on a mission to make the world a safer place by solving our clients hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world.

But thats not who we are thats just what we do.
We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference.

Position Summary

The Advisory Information Security Program Manager is responsible for leading strategic, multiworkstream security programs across Coalfires Advisory Services organization. This role serves as the primary driver of longterm customer roadmaps, program governance, and crossfunctional alignment. As the central point of coordination for clients and internal teams, the Program Manager ensures that complex engagements deliver maximum value, remain on track, and adhere to Coalfires methodologies and quality standards. This position requires exceptional communication, strategic planning capability, and the ability to manage multiple project teams within a broader program structure. The ideal candidate brings strong leadership, disciplined program governance, and a customercentric mindset to deliver consistent, predictable outcomes across Advisory engagements.
What You'll Do
  • Program Strategy, Roadmap & Planning
  • Develop, maintain, and communicate customer-facing multiyear security and compliance roadmaps.
  • Consult with clients and Advisory leaders to align program objectives with business, security, and compliance priorities.
  • Translate strategic objectives into actionable program plans, workstreams, milestones, dependencies, and KPIs.
  • Identify opportunities for program expansion and continuous improvement based on evolving client needs.

  • Program Governance & Reporting
  • Lead recurring program governance meetings (monthly, quarterly, and as required).
  • Produce and deliver executivelevel dashboards, program status reports, KPIs, risks, issues, and financial updates.
  • Establish and maintain program governance frameworks, communication cadences, escalation protocols, and decision logs.
  • Ensure alignment across all active workstreams, Coalfire service lines, and customer stakeholders.

  • Execution Oversight & Delivery Management
  • Oversee multiple concurrent projects and workstreams within the program, ensuring they stay aligned with program goals.
  • Partner closely with Project Managers, Engagement Leads, and Advisory SMEs to ensure quality, consistency, and ontime delivery.
  • Coordinate staffing needs across projects by working with Resource Deployment Managers.
  • Monitor program health, budget performance, scope alignment, and delivery quality across all workstreams.

  • Risk, Issue & Dependency Management
  • Identify crossproject risks, resource conflicts, and dependencies; drive mitigation and resolution strategies.
  • Facilitate timely escalation to Advisory leadership and client stakeholders when necessary.
  • Ensure adherence to Coalfire methodologies and quality standards throughout program execution.

  • Stakeholder Management & Communication
  • Serve as the primary point of contact for senior client stakeholders across the entire program.
  • Establish, manage, and communicate expectations for all program participants at every level.
  • Drive a consistent, highquality customer experience across all touchpoints.

  • Leadership & Collaboration
  • Provide direction and structure to project teams, shaping how workstreams interact and deliver value.
  • Promote operational excellence and offer input to enhance program and project management practices.
  • Contribute to internal continuous improvement initiatives and bestpractice development for Advisory Services.
  • Maintain companydefined billable utilization targets.

  • Fully Remote with minimal travel, unless specifically required for client engagements.
What You'll Bring
  • Minimum 7 years of project or program management experience.
  • Minimum 5 years in a clientfacing consulting or professional services environment.
  • Proven ability to manage multiworkstream programs with crossfunctional teams.
  • Experience creating and managing customer roadmaps and longterm governance structures.
  • Strong knowledge of waterfall and agile methodologies.
  • Demonstrated success managing security, compliance, cloud, or technology programs.
  • Familiarity with project/program management tools such as Smartsheet or Microsoft Project
  • Exceptional communication skills, including executive presentations, editing, and customerfacing interaction.
  • Strong customer service orientation with the ability to build and maintain trusted relationships at senior levels.
  • Ability to selfdirect, prioritize, and manage complex programs in a fastpaced environment.
  • Demonstrated leadership and consistent delivery of programlevel commitments and outcomes.
  • Strategic thinking with the ability to translate complex requirements into actionable longterm plans.
  • Experience developing and delivering program governance structures and reporting.
  • Bachelor's degree in Project Management, Business Administration, Information Security, or related discipline.
  • Equivalent experience may be considered in lieu of a degree.
Bonus Points
  • PMP
  • PgMP
  • CSM
  • Other relevant project or program management certifications
The salary range listed is a reasonable estimate of the compensation range for this role based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs.
Why Youll Want to Join Us

At Coalfire, youll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where youll work most effectively whether youre at home or an office.

Regardless of location, youll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. Youll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And youll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options.

At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at HumanResourcesMB@coalfire.com.

$78,000 - $135,000 a year
Bonus Points
Why you'll want to join us

Job Location

Chicago, Illinois, 60611, United States

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