Patient Account Rep II (BAL & REF) - Patient Financial Experience - Days, Fulltime at Texas Health Resources – Arlington, Texas

Patient Account Representative II - Balance & Refunds

Fast-paced, high-volume clinic looking for a top skilled Patient Account Rep II

Work location: 612 East Lamar Arlington, Texas 76011

Work environment: Remote Contact Center - onsite training may be required one day per quarter

Work hours: Full-time, 40 hours weekly; Monday thru Friday, (730am - 4pm)

Department Highlights:

• Remote Work

• Incentive Opportunities

• Opportunity to enhance your goals and values

Here's What You Need:

• High School Diploma or equivalent (REQUIRED)
• Two years of healthcare related experience in Account Review, Collections, Credit Balances, Customer Service or other Revenue Cycle (REQUIRED)
• Epic experience (STRONGLY PREFERRED)

What You Will Do:

• This position is responsible for resolving patient credit balances through various means and ensuring an appropriate turn around time in order for the patient/consumer to have a good experience.
• Will review and work WQ's daily to ensure patient credit balances are being resolved efficiently and timely.
• Credit balances should be resolved in a hierarchy of patient request, age of credit and payor requirement, such as Medicare or Medicaid
• Patient Credits should be resolved ASAP
• Verify validity of patient credit balances by researching, reviewing and ensuring accuracy of payment and adjustment posting.
• Review of EOB's when necessary to determine appropriate reimbursement and patient due amounts
• Use payor specific contracts terms to validate credits
• Understand and request appropriate system discounts when applicable.

Additional perks of being a Texas Health employee:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits .

• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

• Strong Unit Based Council (UBC).

• A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

At Texas Health Resources, our mission is "to improve the health of the people in the communities we serve." We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Explore our Texas Health careers site for info like Benefits , Job Listings by Category , recent Awards we've won and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org .

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Primary Location: Arlington
Job: Clerical/Admin
Organization: Texas Health Resources 612 E. Lamar TX 76011
Shift: Day Job
Employee Status: Regular
Job Type: Standard
Schedule: Full-time