Benefits Specialist at Reiser Co – Canton, Massachusetts

About Reiser

With more than 60 years of success in the food equipment industry, REISER is recognized worldwide for its high-quality equipment, innovative engineering, and outstanding service and support. Total commitment to our customers is at the core of who we are, making REISER the one supplier that food manufacturers can trust for better, smarter food processing and food packaging solutions and equipment. We take great pride in providing the resources our customers need to ensure their success. Our team of talented and passionate professionals works hard, embraces challenges, and is wholeheartedly dedicated to the success of our customers. This customer-centric focus has led to extraordinary growth, and we are now seeking an experienced Benefits Specialist to support our Human Resources department.

Our Vision

• Robert Reiser & Co. will serve the food industry and other selected markets by selling and supporting equipment that provides solutions to customer needs.
• Every customer’s contact will result in an improved relationship with that customer.
• We will continuously strive to strengthen our supplier partnerships.
• We will encourage our fellow employees to reach their potential.
• Therefore, we will earn a fair profit and ensure our future.

Who We’re Looking For

The Benefits Specialist is responsible for the administration, compliance, and daily management of Reiser’s employee health and welfare benefit programs. This role serves as the primary internal resource for employees regarding benefits-related questions and ensures accurate processing, regulatory compliance, and to make a positive employee experience across all benefit programs.

Must-Have’s:

• Do you have at least 3 years of direct, hands-on experience administering employee health and welfare benefits (not just supporting or answering occasional questions)?
• Have you managed benefits within an HRIS system and reconciled carrier invoices or payroll deductions for accuracy?
• Have you independently led or co-led the annual open enrollment process from planning through completion?

What You'll Do:

Administration Benefits

• Administer all employee health and welfare benefit programs including medical, dental, vision, life insurance, disability, HSA, and 401(k) plans.
• Serve as the primary point of contact for employee benefits inquiries.
• Support new hire onboarding and benefits enrollment processes.
• Coordinate and manage the annual open enrollment process, including employee communications and system updates.
• Oversee COBRA administration and termination benefit processing.
• Administer and monitor retirement and profit-sharing plans.

Compliance & Reporting

• Ensure compliance with federal and state regulations including ERISA, COBRA, HIPAA, ACA, and other applicable laws.
• Coordinate preparation and filing of Form 5500 and related compliance documentation.
• Manage audits and support documentation requests.
• Monitor vendor performance and maintain plan documentation.

Vendor & Financial Management

• Reconcile benefit invoices and ensure accurate billing.
• Work closely with brokers and carriers to resolve escalated issues.
• Assist in renewal preparation and benefits data analysis.

Leave & Workers Compensation

• Support administration of leave of absence programs.
• Coordinate Workers’ Compensation reporting and documentation.

HR & Cross-Functional Support

• Maintain benefit-related data within HRIS systems.
• Provide reporting and analytics related to benefits participation and costs.
• Partner with Payroll to ensure accurate deductions and adjustments.
• Provide backup payroll support when required.

• Bachelor’s degree in human resources, Business Administration, Accounting, Finance, or related field preferred.
• Minimum 3–5 years of experience in benefits administration.
• Strong knowledge of health and welfare plan administration and retirement programs.
• Working with and knowledge of ERISA, COBRA, ACA, HIPAA, and related regulations.
• Experience with HRIS systems and payroll integration.
• Strong proficiency in Microsoft Excel and MS Office Suite.
• High level of accuracy and attention to detail.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills.
• Professional certifications such as CEBS, SHRM-CP, or PHR are a plus.

Personal & Professional Attributes

• Strong customer-service orientation and ability to communicate effectively with employees at all levels.
• Ability to manage confidential information with discretion and integrity.
• Highly organized with strong follow-through skills.
• Able to manage multiple priorities in a deadline-driven environment.
• Collaborative team player who builds positive working relationships.

Why Reiser?

Joining Reiser means more than just a job — it’s an opportunity to be part of a company that values relationships, encourages team members to reach their potential, and is committed to ongoing success. We believe every customer interaction is an opportunity to strengthen our partnerships, and our team is at the heart of that mission. If you're ready for a fulfilling, hands-on career with a company that values your skills and dedication, apply now and become part of our vision for the future!

Equal Employment Opportunity

Robert Reiser & Co., Inc. is an equal opportunity employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, veteran status, gender identity, citizenship status, genetic information, or any other legally protected status.