Technical Service Controls Engineer at Brown Machine Group – Knoxville, Tennessee

BMG is an award-winning thermoforming packaging/automation solutions leader focused on a customer-centric approach. We develop solutions that meet and exceed the unique requirements of each customer’s application. BMG is a global organization representing the world’s most extensive thermoforming portfolio in the following industries: automotive, medical, electronics, horticulture, food, and process automation.

Our key to our reputation is in our solutions provided, which includes over 50 years of technological experience! We understand the biggest hurdle in manufacturing is down-time, and our goal at BMG is to minimize the loss by getting our customers the service and parts needed as quickly as possible.

About this Opportunity

BMG has an exciting opportunity for a Technical Field Service Controls Engineer who s responsible for the start-up, debug, installation, troubleshoot, repair and training on all equipment in the customer’s plant and at the manufacturing site when required.

We are looking for someone who can work onsite at our Beaverton, MI or Knoxville, TN location but will consider a remote location for the ideal candidate who has 3 years or more experience in the installation and programming of PLCs and Servo Systems for capital equipment.

Wage includes hourly base pay with an increased pay scale when traveling or visiting customer sites.

KEY DUTIES AND RESPONSIBILITIES:

1. Accomplishes or assists in the installation and start-up of equipment at customer plants as assigned.
2. Performs preventative maintenance on machines at customer plants as assigned.
3. Performs training on machines at customer plants as assigned.
4. Repairs or adjusts machines at customer plant as assigned. Checks repair work or adjustments by observing machines in operation. Ascertains that repaired or adjusted equipment is operating in accordance with customer requirements before leaving the customer’s plant.
5. Assists other BMG employees in activities at customer plants as required in conjunction with service calls.
6. Suggests modifications or changes in existing equipment on the basis of observations made in the course of performing service work.
7. Reviews all spare parts on hand at customer plants and advises customer what spare parts are needed to bring the parts inventory up to prescribed levels.
8. May perform repair, adjustment, and/or assembly work on experimental machines located at Brown Machine as assigned.
9. Prepares service and expense reports and field change service notices for all service calls made.
10. Briefs engineering and sales personnel involved with a given machine, as to major changes in the status of the machine observed in the field.
11. Publicizes and promotes the sale of BMG products whenever the opportunity for such activity occurs.
12. Perform programming work to support in-field/warranty/troubleshooting activities as required.
13. Backfill debug activities on machines located at BMG as required.
14. Travel to customer sites as required.

EDUCATION/QUALIFICATIONS:

1. Prefer an Associate, 2-year trade school certification, or will consider 2 years of relevant experience lieu of a degree/certification.
2. A minimum of 3 years’ experience in a manufacturing environment.
3. Experience in industrial controls including the installation and programming of PLCs and Servo Systems.
4. Willingness to travel domestic and internationally up 50% to 75% of time. Must possess or able to secure a valid passport and other documents required for travel and have and maintain a current driver’s license with no restrictions.
5. A minimum requirement for this position is the ability to work legally in the United States on a permanent basis. No visa sponsorship/support is available for this position.

ENVIRONMENT/PHYSICAL REQUIREMENTS:

• Lift, push, and pull up 35 to 50 lbs. occasionally.
• Frequent bending, reaching, and lifting.
• Walk for extended periods of time.
• May work in seated or standing positions for prolonged periods of time, perform sustained manual activities at low to moderate levels of exertion.
• Must be able to access and navigate within each department at the organization’s facilities (i.e. climb stairs, ladders, etc.)

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EEO statement to include at the end of the posting:

BMG is an Equal Employment Opportunity employer and all qualified applicants for employment will receive consideration for employment without regard for race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any portion of the employment process, please call 989-435-7741 and ask for Human Resources.