Operations Officer at The Borough Lagos – Lagos, Lagos

Company: Youtopia Beauty
Location: Lekki, Lagos, Nigeria
Reports To: Chief Executive Officer (CEO)

Founded in 2016, Youtopia Beauty has established itself as a leader in the beauty industry, offering premium products and services. As we continue to grow, we are seeking a dynamic and experienced Operations Officer to help scale our operations, optimize efficiency, and drive sustainable growth.

The Operations Officer will be a key member of the executive team, responsible for developing and executing operational strategies that align with our business goals. You will oversee day-to-day operations across marketing, sales, and finance, while managing relationships with vendors, partners, and clients. Reporting directly to the CEO, you will play a critical role in driving both short-term and long-term growth initiatives.

• Strategic Planning: Develop and implement operational strategies to achieve business goals. Identify short-term performance growth targets and ensure alignment with overall business strategy.

• Operational Management: Oversee daily operations across key departments, including marketing, sales, and finance, ensuring smooth execution of business activities and optimization of processes.

• Business Planning: Create and execute detailed business plans and procedures to improve operational efficiency, increase profitability, and drive company growth.

• Performance Monitoring: Track and report business performance metrics to the CEO, ensuring transparency and data-driven decision-making.

• Vendor & Partner Relations: Build and maintain strong relationships with vendors, business partners, and key clients to enhance service delivery and support strategic partnerships.

• Team Leadership: Collaborate with department heads to foster a culture of accountability, collaboration, and continuous improvement across all teams.

• Proven experience in a leadership role, ideally in the beauty or consumer products industry.

• Strong understanding of core business functions, including marketing, sales, and finance.

• Excellent strategic planning, business development, and operational management skills.

• Demonstrated ability to manage relationships with vendors, partners, and clients.

• Strong leadership and organizational skills, with the ability to manage multiple projects simultaneously.

• Experience in creating and implementing business plans, tracking performance metrics, and reporting to executive leadership.

• Bachelor’s degree in Business Administration, Management, or a related field (MBA preferred).

As an Operations Officer, you will have the unique opportunity to shape the future of a fast-growing beauty business. If you are a strategic thinker with a passion for operational excellence and innovation, this is your chance to make a meaningful impact.