CAFE STORE MANAGER at Seven Stars Bakery LLC – Providence, Rhode Island

About Company:

Seven Stars Bakery, a Rhode Island owned and operated business, was born out of a true passion for artisan bread and pastry baking and a strong desire to foster meaningful community. The founders, wanted to bake great stuff the old fashioned way, using the highest quality ingredients and craftsmanship, and then welcome customers like guests in their home – and we continue to do just that! Seven Stars Bakery opened the first café in 2001 in a converted gas station on Hope Street on the East Side of Providence. Before long, the vision became a reality and Seven Stars Bakery was the hub of the neighborhood.

Each Seven Stars Bakery café location is unique but all share that feeling of warmth and community and offer the same delicious breads, pastries, sandwiches, salads and coffee. We are still obsessed with quality: the quality of every item we bake, every coffee we pour and every interaction with our customers. We are currently an amazing, dedicated, hard working team of over 150, consisting of bakers who work through the day and night, delivery drivers who make sure the bread rack is full each morning for the and cafe staff. All of us are passionate about what we do and truly enjoy working together.

Whether you are quickly grabbing a coffee on the go, chilling at a table enjoying a croissant and a book, or catching up with a friend over lunch – we want to be the best part of your day!

About the Role:

The Cafe Store Manager plays a pivotal role in ensuring the smooth operation and profitability of the cafe. This position is responsible for overseeing daily activities, managing staff, and maintaining high standards of customer service. The Cafe Store Manager will develop and implement strategies to enhance the cafe's performance, including financial management and team development. Additionally, this role involves fostering a positive work environment that encourages employee motivation and retention. Ultimately, the Cafe Store Manager is tasked with creating a welcoming atmosphere for customers while driving the business towards its goals.

Minimum Qualifications:

Proven experience in a managerial role within the food and beverage industry.Strong understanding of business and financial principles related to cafe operations.Excellent communication and interpersonal skills.

Responsibilities:

Oversee daily operations of the cafe, ensuring efficient service and high-quality food and beverage offerings.Recruit, train, and develop staff to create a motivated and effective team.Manage financial aspects of the cafe, including budgeting, forecasting, and inventory control.Implement marketing strategies to attract new customers and retain existing ones.Ensure compliance with health and safety regulations and maintain a clean and safe environment.

Skills:

Effective team building is crucial for creating a cohesive work environment, where each member feels valued and motivated to contribute. Business and financial acumen are applied daily to analyze sales data, manage budgets, and make informed decisions that drive profitability. The ability to develop and motivate employees ensures that staff are engaged and performing at their best, which directly impacts customer satisfaction. Recruitment and retention skills are essential for maintaining a stable workforce, reducing turnover, and fostering a positive culture. Lastly, effective interaction and communication skills are utilized to engage with customers, resolve issues, and promote a welcoming atmosphere.