Lead Home Service Technician / Field Supervisor at TruBlue Home Service Ally – Needham, Massachusetts

Spent years in the trades and tired of chaos, callbacks, and running jobs without real authority? We’re looking for the experienced technician everyone turns to when the job gets complicated — the one who can lead a crew, solve problems, and keep projects running smoothly. Your experience will help shape how this company grows.

The Job

TruBlue of Newton–Wellesley is hiring a senior technician / field supervisor to help lead the field side of the business.

Your job is simple to describe but hard to do well: accurately assess and estimate complex home repair and remodel projects, lead technicians in the field, and ensure multi‑day jobs run smoothly and professionally. This role will become the most senior field authority in the company.

You will still work with tools, but you’ll also bring the leadership and judgment that keeps jobs running right.

This role exists so the owner can focus on growing the business while you take ownership of how projects are executed day to day.

Compensation & Total Value Package

This is a leadership role with a path to running field operations.

• Competitive Salary: $80,000 – $90,000 based on experience and leadership capability, plus bonuses

• Company Truck & Fuel Card: Provided after onboarding

• Performance Incentives: Bonuses tied to profitable project completion and team performance

• Consistent Monday–Friday Hours: No on‑call rotations and no required weekend work

• Leadership Path: This role is designed to transition into a Field Operations Manager position as the company grows

• Professional Support: Full office support through Housecall Pro. Scheduling, billing, and collections are handled by the office so you can focus on the work

Problems This Role Will Solve

Our company is growing, but the field side of the business needs experienced leadership. You will take ownership of solving these problems:

• Accurately assessing and estimating multi‑day residential repair, renovation, and remodel projects

• Managing technicians so complex jobs stay on schedule and on budget

• Bringing credibility, structure, and leadership to field operations

• Turning complicated jobs into organized, well‑run projects

This is not a basic technician role. You will help build the operational backbone of the company.

Outcomes (First 12 Months)

• Multi‑day projects are scoped and estimated with confidence

• Technicians work more efficiently with experienced field leadership

• Customers trust our recommendations because problems are explained clearly and professionally

• The company stabilizes as a team of 4–5 technicians operating under strong field leadership, and then grows beyond that.

Key Responsibilities

• Estimate and scope multi‑day residential repair and renovation projects including carpentry, plumbing, electrical, drywall, and related work

• Visit customer homes, diagnose problems, and recommend practical repair solutions

• Lead technicians on site to ensure jobs are completed correctly, safely, and efficiently

• Make day‑to‑day project decisions without constant oversight

• Step in to resolve unexpected issues when projects become more complex

• Communicate clearly with homeowners about scope, timing, and solutions

• Work with the office team using Housecall Pro to coordinate scheduling and workflow

• Identify additional repair opportunities when they genuinely benefit the homeowner

Competencies

Non‑Negotiables

• 10–15 years of hands‑on residential construction, renovation, or home repair experience, including multi‑day projects such as kitchens, bathrooms, or similar remodel work

• Strong working knowledge of carpentry, plumbing, and electrical

• Ability to diagnose residential repair problems accurately

• Experience leading or supervising technicians on job sites

• Ability to command respect and bring structure to a crew

• Confidence communicating with homeowners about repairs and solutions

• Comfort using technology and field management software

Nice‑to‑Haves

• Experience using technology to estimate projects or write scopes of work

• Experience mentoring or training junior technicians

The Ideal Profile

The right person for this role is the technician other technicians naturally follow. You have spent years in the trades and are confident diagnosing problems, organizing work, and making decisions in the field when situations change. You take pride in doing things the right way and are comfortable holding others accountable to high standards.

Territory

This position will require travel within the following communities:

• Brookline

• Dedham

• Dover

• Needham

• Newton

• Wellesley

• Westwood

• Surrounding towns

Why This Role Matters

TruBlue exists to help seniors stay safely in their homes and help busy families reclaim time by taking care of the repairs and projects they cannot do themselves.

If you do this job well, you will not just complete projects. You will help build a company known for professionalism, reliability, and craftsmanship while creating meaningful work for skilled tradespeople in the community.

Why Join TruBlue

• Steady, year‑round work with consistent hours

• Flexible scheduling and strong office support

• A trusted team culture built on professionalism and craftsmanship

• Work that helps people stay safe and comfortable in their homes

About TruBlue of Newton–Wellesley

TruBlue Home Service Ally is a national franchise with more than 140 locations providing trusted handyman repairs, home safety upgrades, and maintenance services. Our focus is helping seniors age in place and helping busy families keep their homes running smoothly.

Join Us

If you’re ready to use your skills to make a meaningful impact, apply today and become a trusted Home Service Ally.