Technical Delivery Engineer at Liminal Strategy – Salt Lake City, Utah

Liminal is the actionable intelligence company. We've built a proprietary Living Graph — a verified knowledge architecture that maps the real-time structure of Identity, Fraud, and Cybersecurity — and the agentic AI systems and human verification layer to make it trustworthy. Visa, Mastercard, Google, and JPMC use it to make strategic and revenue decisions. Series A, 80 people, offices in NYC, Salt Lake City, Porto, Lisbon, and Manila. The architecture works, the customers are real, and we're scaling the team.

The Role

Liminal GTM is the execution layer that turns verified intelligence into pipeline velocity - dynamic account targeting, enriched contacts, personalized outreach, live battlecards, and AI coaching, all grounded in the Living Graph. When enterprise revenue teams buy GTM, the intelligence only delivers value once it's live inside their CRM, connected to their workflows, and running in production. That’s where this role begins.

We’re looking for a Technical Delivery Engineer who fully owns the post-sales technical lifecycle for Liminal GTM. Once the deal closes, you take end-to-end responsibility — scoping, integrating, troubleshooting, deploying, and ensuring measurable customer value.

This is not a configuration-only role. You will:

Diagnose issues across APIs, databases (SQL + NoSQL), and CRM systemsUse AI tools to accelerate debugging, analyze code, and surface root causesBuild scalable, repeatable implementation systemsAct as the technical authority during deliveryTroubleshoot integration code (primarily JavaScript / Node.js)

You are both the customer-facing technical lead and the hands-on engineer who ensures what we sold actually works in production.

This is a foundational hire. You’ll be the first dedicated delivery engineer on the team — building the playbooks, defining technical standards, and establishing the implementation practice that scales with Liminal. As the customer base grows, this role has a clear path to leading a delivery engineering function.

This role is based in Salt Lake City and reports to the VP of Engineering.

What Success Looks LikeIn Your First 30 DaysShadow all active customer implementationsDocument the full technical delivery workflow end-to-endAudit existing integration code and deployment patternsDeliver standardized SOPs, technical runbooks, and troubleshooting frameworksIdentify repeat failure patterns and propose system-level fixesIn Your First 90 DaysIndependently scope, build, and deploy full CRM integrationsTroubleshoot production issues without escalationUse AI tooling to accelerate debugging and root cause analysisReduce implementation friction by introducing reusable templates and automationEstablish structured tracking of delivery work in MondayIn Your First YearMeasurably decrease time-to-value for new GTM customersBuild a repeatable, scalable technical delivery frameworkServe as the escalation authority for complex technical issuesInfluence product architecture based on real-world implementation patternsHelp define hiring criteria and onboard additional delivery engineersWhat You’ll DoOwn the full post-sales technical delivery lifecycle from handoff through go-live and validationArchitect and build custom CRM integrations for Salesforce and HubSpotWrite and maintain integration services using JavaScript and Node.jsDesign and debug API workflows, authentication flows, and data synchronization logicWork across SQL and NoSQL databases to validate data models, debug inconsistencies, and resolve sync failuresUse AI tools to:Analyze and review integration codeAccelerate root cause analysisGenerate diagnostic queriesValidate fixes before deploymentTroubleshoot production issues across the stack:CRM APIsWebhooksMiddlewareData mappingAuthenticationPerformance bottlenecksTranslate customer CRM environments into executable technical implementation plansLead technical kickoffs and milestone walkthroughs with customersAct as the technical escalation point for delivery and customer successTrack implementation progress, risks, and dependencies in MondayBuild and maintain implementation templates, code patterns, and best practice documentationPartner with Product Engineering to surface bugs, architectural gaps, and recurring integration frictionWhat You Bring5+ years in technical implementation, integration engineering, or post-sales delivery within SaaS or enterprise softwareStrong hands-on experience with:JavaScript and Node.jsREST APIs and webhook architecturesSQL databasesNoSQL databasesCRM integrations (Salesforce and/or HubSpot)Demonstrated ability to troubleshoot complex, multi-system production issues independentlyExperience using AI tools (e.g., code copilots, LLM-based debugging tools, prompt-based analysis) as part of your engineering workflowAbility to read unfamiliar codebases quickly and diagnose root causesStrong understanding of CRM data models, API limits, authentication flows, and automation toolingExperience tracking technical delivery work in systems like Monday (or similar project management platforms)Comfort leading technical discussions with customer stakeholdersClear documentation and communication skillsA bias toward ownership — you don’t escalate problems by default; you solve themBonus PointsSalesforce and/or HubSpot certificationsExperience building Node-based middleware or integration servicesExperience designing scalable data mapping frameworksBackground in revenue operations, sales enablement, or GTM toolingExperience establishing delivery playbooks at a high-growth SaaS companyPrior experience building or leading a delivery engineering teamExperience formalizing AI-assisted engineering workflows across a teamWhy Liminal

You own what happens after the deal closes. This isn't a support role buried behind a ticket queue. You're the technical lead on every GTM implementation - working directly with enterprise revenue teams to get verified intelligence live inside their CRM and delivering value.

You'll build the practice, not just fill a seat. This is the first dedicated delivery engineering hire. You'll define how implementations run, write the playbooks, set the standards - and as the customer base grows, you'll help build and lead the team that scales it.

You'll shape the product from the field. Every integration you build, every edge case you hit, every customer workflow you encounter feeds directly back to product engineering. You're not just delivering - you're informing what gets built next.

The platform is real and the customers are enterprise. Liminal GTM is in production with Visa, Mastercard, Google, and JPMC. You'll deliver integrations for revenue teams that operate at scale - and your work directly determines how fast they see value.

Compensation

$105,000–$125,000 USD base salary, plus equity and a performance bonus tied to company-wide revenue share.

Location: Salt Lake City, UT (hybrid)

Our Process

We respect your time. Here's what to expect:

Recruiter Screen → Hiring Manager Interview → Behavioral Interview → Practical Interview → CEO Interview → Offer