Executive Assistant and Project Coordinator at Donaldson Plastic Surgery, LLC – Dublin, Ohio

Executive Operations & Project Coordinator
Donaldson
Columbus, Ohio

Position Summary
Donaldson is seeking an exceptionally organized and technologically capable professional to serve as Executive Operations & Project Manager, a hybrid role combining Executive Assistant responsibilities with operational project leadership.

This role works directly with the Chief Operating Officer, Managing Partner, and Leadership Team to ensure that priorities are clearly communicated, strategic initiatives move forward efficiently, and organizational systems operate smoothly.

The position functions as a central operational coordinator across the organization, responsible for managing executive communications, supporting leadership decision-making, and helping advance operational initiatives using modern technology platforms.

A core component of this role is helping Donaldson Health continue evolving into a technology-first medical organization, maximizing the effectiveness of the Microsoft 365 ecosystem while maintaining exceptional organizational discipline.

This position requires absolute confidentiality, exceptional organization, and strong technological aptitude.

Role Structure
Time allocation for the role is structured across four primary areas:

Responsibility Area	Time Allocation
Administrative Team Support (Finance & COO)	20%
Operational Project Management	40%
Executive & Leadership Support	30%
General Organizational Support	10%

Key Responsibilities

Executive & Leadership Support (30%)
Provide executive coordination for the Managing Partner and Leadership Team.
Responsibilities include:

• Maintain strict confidentiality with executive communications and organizational information
• Coordinate communication between leadership and departmental teams
• Assist with leadership meeting preparation and documentation
• Track leadership action items and ensure follow-through
• Assist with executive calendar coordination and scheduling
• Support preparation of leadership presentations and internal communications
• Ensure important decisions and updates are communicated clearly throughout the organization

Administrative Operations Support (20%)
Support operational workflows between Finance, Operations, and leadership.
Responsibilities include:

• Assist the COO with email management and communication prioritization
• Coordinate administrative tasks across the organization
• Maintain organized documentation and operational records
• Assist in preparation of internal reports and operational summaries
• Help maintain clarity around company policies and ensure staff awareness

Project Management & Operational Systems (40%)
Lead coordination of internal operational projects and technology systems.
Responsibilities include:

• Manage operational projects across departments
• Track tasks, deadlines, and project progress
• Coordinate implementation of operational initiatives
• Maintain and optimize the organization’s Microsoft 365 productivity ecosystem
• Assist departments in using Microsoft 365 tools effectively
• Support development of structured workflows and digital processes
• Troubleshoot basic technology issues and assist staff with productivity tools
• Help identify opportunities to improve organizational efficiency

Organizational Support (10%)
Provide general operational support to maintain a well-functioning administrative environment.
Responsibilities include:

• Assist with internal communications
• Support organization-wide initiatives
• Help maintain clarity and alignment across departments

Required Qualifications

• Exceptional organizational skills
• Strong written and verbal communication
• Ability to manage confidential information
• Strong technology aptitude
• Ability to coordinate multiple projects simultaneously
• Professional maturity and sound judgment

Preferred Qualifications

• Executive Assistant experience
• Project coordination or operations experience
• Advanced Microsoft 365 experience
• Experience in healthcare or professional services environments
• Familiarity with workflow automation tools

Core Competencies
Organizational Discipline
Ability to maintain structured systems and manage complex workflows.
Confidentiality
Professional discretion in handling sensitive executive and financial information.
Technological Aptitude
Comfort using and troubleshooting modern productivity tools.
Operational Thinking
Understanding how projects move through an organization and ensuring progress.
Communication Coordination
Ability to ensure leadership communication reaches the right people clearly.