Room Inspector at WINDSOR CAPITAL GROUP – ASHEVILLE, North Carolina

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Room Inspector!

About this Location:

The Renaissance Asheville is a 278 room hotel located in the heart of downtown Asheville, with plenty of greenscapes and sweeping views of the Smoky Mountains. The Blue Ridge Mountains are the perfect backdrop to explore North Carolina's best kept secret. We welcome guests to discover the unexpected as they journey through our neighborhood.

What we offer:

Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment:

• Medical, Dental, Vision, Life and Disability Insurance: If eligible, enjoy access to quality healthcare plans to stay healthy and protected.
• Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
• 401(k) & Roth 401(k) Plans: Plan for your future with employer-supported retirement options.
• Employee Assistance Program (EAP): Confidential support services for personal and professional well-being.
• Career Growth Opportunities: We promote from within and invest in your long-term success.
• Paid Time Off (PTO): Take time to relax, recharge, and explore life outside of work.
• Paid Sick Leave: Supportive sick time policy to care for your health when you need it.
• Exclusive Employee Hotel Discounts: Take advantage of special rates for hotels in our brand portfolio—just for our team members and their family & friends.
• Enjoy complimentary On-Shift Meals (participating hotels): Enjoy a free, delicious meal provided by the hotel during each scheduled shift.
• Recognition & Rewards Program: Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication.

Why do we need you?

To supervise work activities of cleaning personnel and inspect hotel guestrooms, bathrooms, corridors, and lobbies.

What you will do:

1. Assigns list of rooms to Room Attendants.
2. Responsible in assisting executive housekeeper in conducting room attendant training, completing room assignments, and serving in the absence of the executive housekeeper.
3. Posts room occupancy records.
4. Adjusts guests’ complaints regarding housekeeping service or equipment.
5. Writes requisitions for room supplies and furniture renovation or replacements.
6. Reports need for room redecoration to Housekeeper.
7. Examines carpets, drapes and furniture for stains, damage, or wear.
8. Checks and counts linens and supplies.
9. Records inspection results and notifies cleaning personnel or inadequacies.
10. Responsible for assisting in cleaning rooms or public areas and performing laundry functions as workload may require.
11. Responsible for notifying the Maintenance Department of any necessary repairs or maintenance work via the completion of maintenance work orders or verbal communication.
12. Distributing to the Room Attendants any new items that are to be stocked in the guest rooms.

Skills and abilities you bring:

• Bilingual (English and Spanish)
• Understand simple instructions.
• Plan the work of others.
• Learn simple procedures and techniques.
• Perform routine work or the same task repeatedly.
• Always maintain a professional appearance and manner.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Schedule & Hours:

This is a full time position, 40 hours per week.

Physical Demands: Light work. Exerting up to 20-50 pounds of force occasionally. Requires walking or standing to a significant degree.

Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.