Office Manager Assistant at Independence Dental Services LP – Fort Wayne, Indiana

Experienced Assistant Office Manager (Dental Office Experience Required)

Full-Time | Onsite

We are seeking a Dental Office Manager Assistant (OMA) to support the daily administrative and operational functions of a busy dental practice. This role is ideal for a detail-oriented dental professional with hands-on front-office experience who thrives in execution, coordination, and patient support.

The OMA works closely with the Office Manager and focuses on front-office operations, documentation, scheduling support, and patient experience.

• Support daily front-office operations including scheduling, patient intake, insurance verification, and billing support

• Maintain accurate patient, insurance, and financial records in practice management systems

• Assist with end-of-day closeouts, documentation uploads, and verification

• Support supply ordering, delivery tracking, and issue escalation

• Assist Office Manager with onboarding tasks, training coordination, and administrative documentation

• Support team scheduling processes as directed

• Communicate with patients regarding appointments, insurance questions, and billing

• Educate patients on oral health, treatment options, and preventive measures

• Support doctors with treatment planning, overcoming patient barriers, and scheduling follow-up treatments

• Escalate complex patient or account issues to the Office Manager

• Support compliance with HIPAA, OSHA, and company policies

• Assist with claims support, payment posting coordination, and revenue tracking

• 1–3 years Front Desk experience in a dental office (required)

• Experience with dental insurance, claims and EOBs (required)

• Experience with Dentrix (preferred)

• Strong organizational, administrative, and documentation skills

• Ability to multitask in a fast-paced clinical setting

• Professional communication skills and strong attention to detail

• Full-time, onsite position at the practice location

• Business casual professional environment

• Desk-based role with frequent patient and team interaction throughout the office