Supported Employment Team Leader Adult Department - Get a FREE Master’s Degree in Clinical Mental Health Counseling! at Center for Life Management – Derry, New Hampshire

Fulfill your purpose at CLM: https://www.youtube.com/channel/UC8bCS3JufXrPyr7SgiLrusQ

Center for Life Management is seeking a Supported Employment Team Leader to join our Adult Services team. This is a leadership role for someone who is both a strong team leader and a confident supervisor—someone who can guide a team, drive outcomes, and stay connected to the real work happening in the community. If you’re passionate about helping individuals find meaningful employment, enjoy mentoring others, and are comfortable balancing leadership with direct service, this may be a great next step in your career. This is a full-time, 40 hour per week position.

We're looking for someone who is:

• A strong leader who can supervise, coach, and support a team.
• Organized and able to manage both team responsibilities and a small caseload.
• Comfortable using data to track outcomes and guide team performance.
• Passionate about employment as a key part of recovery.
• Confident providing feedback, addressing performance, and supporting staff development.
• Comfortable working in the community and supporting staff in real-world settings.
• Experienced in behavioral health, employment services, or case management.
• Motivated to uphold evidence-based practices like IPS Supported Employment.
• A clear communicator who can collaborate across teams and with community partners.

CLM provides comprehensive outpatient mental health services for adults and elders experiencing severe and persistent mental illness, co-occurring developmental disabilities, and substance use disorders. Supported Employment (SE) is an evidence-based model that helps individuals find, obtain, and succeed in competitive, community-based employment, as well as pursue education aligned with long-term goals. As the Supported Employment Team Leader, you’ll oversee both the clinical and administrative functions of the SE team, while also maintaining a smaller direct service caseload. You’ll play a key role in upholding IPS Supported Employment standards by adhering to the General Organization Index and Fidelity Scales, leading CLM’s participation in the annual Fidelity Assessment, supporting staff development, and driving strong employment outcomes for clients.

Leadership & Supervision

• Provide regular supervision, coaching, and performance feedback to SE staff
• Complete performance evaluations and support staff development
• Review documentation and provide corrective feedback as needed
• Coordinate onboarding, training, and field mentoring for new staff
• Promote a positive, collaborative team environment

Program Oversight & Fidelity

• Ensure adherence to General Organization Index and Fidelity Scales
• Lead CLM’s participation in the annual Fidelity Assessment
• Track and review employment and job development data weekly
• Use data to guide supervision, outcomes, and program improvements
• Co-facilitate team meetings and group supervision

Direct Client Services

• Maintain a small caseload and provide approximately 12 hours of billable service weekly
• Provide services in the community, client homes, public settings, or via telehealth
• Use motivational interviewing to support goal development and behavior change
• Provide crisis intervention when needed
• Engage clients in employment and outcome tracking

Collaboration & Coordination

• Work closely with the Community Support Services Clinical Supervisor
• Collaborate with clinical teams, employers, educators, and community partners
• Participate in interdisciplinary meetings and care coordination
• Support integration of employment services into overall treatment planning

Administrative & Compliance

• Ensure timely and accurate documentation in the electronic health record
• Monitor productivity and program performance metrics
• Uphold agency policies, regulatory requirements, and professional standards

• Bachelor’s degree required
• Minimum of 4 years of experience in mental health, clinical services, or employment support/coaching
• Supervisory or leadership experience strongly preferred
• Experience working with co-occurring disorders preferred
• Experience with motivational interviewing preferred
• Strong organizational, leadership, and communication skills
• Ability to manage multiple priorities and support team performance
• Proficiency with Microsoft Office (including Excel for tracking data) and EHR systems
• Ability to work independently while supporting a team environment
  

Your day might start with reviewing team metrics and checking in with staff on client progress. You may provide supervision to a team member, help problem-solve a challenging employer situation, or join a staff member in the field for mentoring.

Later in the day, you might meet with a client, attend a treatment team meeting, or review documentation and provide feedback. You’ll balance leadership responsibilities with direct service, ensuring both your team and clients are supported and successful.

No two days are the same—but every day is focused on helping people build meaningful, independent lives through employment.

The work will be performed in the office, in the client’s home, out in the community and/or remote via telehealth. Manual dexterity is needed to use computers. The ability to sit for extended periods of time is required. Reliable internet access, transportation, a clean driving record, and proof of auto insurance coverage is required.

At Center for Life Management, we offer a robust benefits package because caring for our staff is just as important as caring for our clients. Benefits for benefits eligible employees include:

• Comprehensive health insurance (medical, dental, vision)
• Health Reimbursement Arrangement
• Flexible Spending Account
• Paid earned time (3 weeks in year one, caps at 6 weeks)
• Paid holidays (8) + birthday holiday
• 403(b) Retirement Plan with 3% employer contribution after 1 year
• Life Insurance, Short & Long-Term Disability (company paid)
• Employee Assistance Program (EAP)
• Mileage reimbursement (when applicable)
• Ongoing training and professional development
• Opportunities for career growth and advancement
• Flexible scheduling options
• A supportive, team-oriented work environment

Education Benefit:
CLM partners with New England College to offer a fully funded Master’s Degree in Clinical Mental Health Counseling for eligible employees.

If you’re ready to lead, support a team, and help individuals build meaningful careers, we encourage you to apply.

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