JOURNEYMAN PLUMBER-WA at Idaho Bath Solutions LLC – Kirkland, Washington

Job Description: Journeyman Plumber

Classification: Non-exempt, Regular, “At Will”

Work Status Reports To: Installation Manager

Status: Full-time

Re-Bath is a fast-growing bathroom remodeling company. We need a Plumber with excellent communication skills, experience, attention to detail, and savvy to handle bathroom plumbing tasks including rough-ins, trim outs, customer service, jobsite management, among others. To thrive in this role, you’ll need to be able to work in a jobsite setting, be self-motivated with a high urgency to help others, communicate well, and be highly organized. We are looking for an individual who isn’t afraid to work really hard with minimal direction and to take initiative to improve processes. Residential plumbing experience is required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows. KEY

RESPONSIBILITIES AND TASKS (Essential Functions)

•Be a responsible and friendly point of contact for customers

•Become an expert and train others on our products and installation techniques

•Troubleshoot and communicate any changes to labor or materials needs

•Maintain and operate company tools and vehicles in a safe manner

•Keep jobsites and materials clean, safe, and damage-free

•Complete all required documentation completely and accurately

•Ensure customer satisfaction and generate positive reviews

Must Have

•Reliable transportation to get to and from the office

•Cell phone with data plan

•Ability to pass a DOT medical exam

•Ability to work independently and within a team

•Excellent communication skills

•High attention to detail

•Excellent customer service skills

•Organizational skills

•Ability to problem solve

•Ambition and be self-motivated

•Ability to work under pressure and meet deadlines while maintaining a positive attitudeand providing exemplary customer service

•The desire to make a real difference in a small company and to have some fun alongthe way

ADDITIONAL DUTIES AND RESPONSIBILITIES

•Maintain a high level of customer service, perception, and satisfaction

•Participate in periodic training events

•Help maintain inventory of needed supplies and materials

•Review upcoming jobs and provide feedback to Project Manager

•Ensure compliance with Home Depot/Lowe’s/State/County/City regulations

MINIMUM EXPERIENCE AND EDUCATION

•Have and maintain current Washington State PL02 or PL01 Certification

•3 years plumbing experience

•Basic knowledge of how a jobsite runs

•Solid experience delivering customer service

High School Diploma or GED

PREFERRED EXPERIENCE AND EDUCATION

•5 years residential plumbing experience

•3 years residential remodeling experience

•Experience training apprentices

•Experience coordinating with multiple trades on a jobsite

•Basic computer knowledge and typing ability

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

•Sitting 10%

•Standing/walking 90%

•Moderate noise levels from jobsite equipment.

•Frequent client and jobsite personnel interaction; heavily dependent on excellent customer interaction.

•Near Vision - The ability to see details at close range (within a few feet of the observer).

PERFORMANCE STANDARDS (SUCCESS FACTORS):

•Adhere to company core values

o Team Effort

o Customer Centric

o Be Accountable

o Growth Mindset

o Have Fun in the Process

Minimum Performance Requirements

•Attend all scheduled activities unless sick or on vacation

•95% projects 100% complete within scheduled timeframe

Pay Scale

•Wage & Bonus Range: Depending on experience and individual & company performance.