Data Analyst at Crafty – Chicago, Illinois

Who We Are

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.

Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!

The Role

This role is at the core of Crafty’s value “We Are a Team” by working with and ensuring our data is easily accessible and understandable for the larger team. This is a growing function within the company and we’re looking for someone who is excited at the prospect of building out new data sources, creating reports, analyzing data and thinking long term about our data strategy. By joining this small but mighty team you will have the opportunity to shape the department's long term strategy while also having an immediate impact by elevating the analysis and decision making across all departments.

Required Attributes

• Technical Problem Solving – Strong ability to break down and resolve technical challenges efficiently. You are comfortable working across different tools and technologies and take a hands-on approach to troubleshooting and optimizing analytical workflows. You may not know every system inside out, but you know how to best use existing tooling for different scenarios
• Effective Communication – Able to clearly communicate data findings and technical decisions to stakeholders across teams. You ensure clarity and alignment by tailoring your communication to your audience, whether they’re technical partners or business leaders. You contribute to transparency in cross-functional projects and help teams make informed decisions.
• Team Contributor & Growth Mindset – You take ownership of your work and consistently deliver high-quality results. You actively support your teammates by sharing knowledge, offering feedback, and seeking out opportunities to learn and grow. You lead by example in taking initiative and continuously developing both your technical and soft skills.
• Curious & Impact-Driven – You approach problems with curiosity and a mindset of continuous improvement. You’re energized by solving real business problems and enjoy finding opportunities where data can drive value. You're open to exploring new tools or methodologies that can improve impact or efficiency.
• Adaptable & Solution-Oriented – Comfortable working in a fast-paced, evolving environment. When faced with ambiguity or change, you focus on what you can control and proactively seek out solutions. You stay focused on outcomes and collaborate well across teams to help keep work moving forward.

Ideal Experience

• 2+ years of experience working in data-related roles
• Strong Technical background with Postgres, Snowflake, ETLs/ELTs, DBT, Tableau
• 2+ years of SQL experience
• Have worked with data visualization software (e.g. Tableau, Looker, etc.)
• Prior experience with AI Tooling / Projects

Responsibilities (include but are not limited to):

• Gaining a full understanding of our database, the data we collect, and helping other business units understand our capabilities
• Synthesizing large data sets in order to generate actionable insights that help a team monitor and achieve departmental goals
• Building out data sources and reports in Tableau
• Creating custom queries in SQL
• Working cross functionally to help understand the reporting needs and priorities of each department
• Helping the leadership team make high impact decisions
• Identifying areas of automation to help improve operational efficiency of different departments
• Trialing out new technologies and AI tooling to increase efficiencies and empower data accessibility

Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

Role Goals

• SMART Goal #1: Ensure reliable and high-quality delivery of key projects through consistent execution and proactive risk management
• • Specific:
    Lead the delivery of all major projects assigned to the individual per quarter, ensuring the work is scoped accurately, dependencies are identified early, and delivery is within/exceeding stakeholders expectations. Drive quality by implementing and advocating for best practices in testing, monitoring, and peer review.
  • Measurable:
    Ensure that 90%+ of assigned roadmap features or milestones are delivered within 10% of the planned timeline.
  • Achievable:
    This goal fits within the role's current level of responsibility and authority, and delivery success is supported by cross-functional collaboration and quarterly planning.
  • Relevant:
    Consistent, high-quality delivery ensures Crafty can scale reliably and meet business goals while reducing data debt and support burden.
  • Time-bound:
    Evaluate delivery success quarterly, based on major initiatives the Data Analyst is staffed on, with metrics reviewed during performance check-ins.

What we offer:

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, an automatic 4% 401k contribution, unlimited paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at $80,000 - $95,000 per year in Chicago. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.