Internet Traffic Manager at Hyundai of Elk Grove – Elk Grove, California

The Internet Traffic Manager is responsible for ensuring 100% Traffic Management. They will work side-by-side with dealership teammates and Sales Management to identify strengths and opportunities.

The Internet Traffic Manager will assist the store in executing to increase overall Traffic Management performance, dealership sales, and profitability.

This position also works laterally with other management personnel in the dealership, with emphasis on New and Used Vehicle Operations. This is to bring comprehensive analysis and well-rounded resources to the assigned departments.

Job Duties:

Maintains a thorough understanding of Traffic Management.

Assists store in identifying and addressing low performing areas in comparison to individual KPI’s, targets, and objectives.

Partners with Sales Managers to implement action plans based on opportunities and hold teams accountable to achieving defined objectives.

Drives standardization of traffic management processes at the department level.

Effectively communicates traffic management changes and enhancements to sales department teammates.

Outline precise growth plans in the department to achieve KPI’s, metrics, and awards.

Perform monthly traffic management full audit.

Facilitates weekly internet traffic management meeting.

Review call performance daily through CallRevu.

Inspect website check for accuracy and quality (i.e., specials, photos, etc.)

Holds sales teammates accountable for achieving results and hitting KPI targets.

Trains, coaches, mentors, and develop teammates where needed.