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People + Culture (Human Resources) Manager at Hewing Hotel – Minneapolis, Minnesota

Hewing Hotel
Minneapolis, Minnesota, 55401, United States
Posted on
Updated on
Recently UpdatedSalary:$68000 - $74000Job Function:Human Resources

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About This Position

People + Culture (Human Resources) Manager

PEOPLE + CULTURE (HUMAN RESOURCES) MANAGER
Reports to Director of People + Culture, position is Exempt
WHO WE ARE
Hotels done differently. It's not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place + Character; ensuring our hotels are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates' pride in who they are, where they live and who we serve. The Hewing Hotel occupies the Jackson Building, a former farm implement showroom and warehouse built in 1897. Trains once rolled directly into the building's basement, were loaded with farm implements and continued on to farms around the Midwest. Today, the Hewing Hotel is dedicated to crafting an unforgettable, high-quality experience for travelers and locals. Hewing Hotel guests can expect an authentic local experience that is truly one of a kind.
The hotel is managed by Aparium. Driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets.
WHO YOU ARE
Your past experiences and genuine care for others has drawn you to a career centered around people. Because you are fun and traditional work environments bore you to tears, hospitality chose you. You believe that being an impactful HR professional is just as much an art, as it is a science. You are learning that not all remedies can be outlined in a policy or noted in a handbook. You see yourself as a trusted resource for the team and a resounding partner for the business. You understand that you can play a powerful role in supporting the business and lives of the associates by serving as the glue for the HR department, acing the day-to-day tasks and maintaining the systems and processes to support the team. You enjoy the challenge of being relied on, and continually look for ways to partner with your counterparts throughout the hotel to better support the business from the inside out.
THE ROLE
The People + Culture (Human Resources) Manager reports to and works directly with the Director of People + Culture. As an HR professional you will live and breathe the company's culture pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all associates. The position will ensure execution of proven practices and programs, ensuring associates feel recognized, valued, and supported. This position supports all areas of the hotel as a trusted advisor and sounding board for associates. If optimism, genuine care, and attentiveness are not your main attributes, this is not the position for you.
WHAT YOU WILL DO
  • Uphold and act as a role model for the company's principles of People, Place, and Character, embodying values that drive collaboration, intuitive service, and translocal hospitality to guests and your co-workers
  • Demonstrate a desire and ability to gain an understanding of all departments, knowing that the more you understand the business, the better you can partner in its success
  • Ensure People + Culture processes and practices are kept up to date, on track, and running smoothly, including HRIS systems, administrative responsibilities, recruitment flow, tracking learning events, timely responses to phone calls and email
  • Assist with employee relations activities as needed
  • Be the primary caretaker for associate benefit needs, including new hire automated onboarding, benefits open enrollment and audits, COBRA administration, unemployment claims, eligibility audits and associate benefit questions, conducting monthly benefit audits, facilitating Open Enrollment help sessions, etc.
  • Assist with the recruitment process by coordinating job requisitions, creating job postings, corresponding with applicants, assisting with interviewing, coordinating and co-facilitating orientation and conducting exit interviews.
  • Coordinate People + Culture requests from the Home Office.
  • Be an associate's guide to understanding workers' compensation practices and reporting, LOA administration practice, timely and accurate unemployment response and reporting, questions regarding paycheck administration, time and attendance expectations and sound interpretation of the associate handbook
  • Assist with associate concerns and conducting investigations
  • Communicate to hotel teams via multiple channels including email, word of mouth, fliers, chalkboards, bulletin boards, Outlook invites, etc.; ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible
  • Curating internal communications showcasing: benefit offerings, unique perks, How-to Guides, etc.
  • Play an active role within hotel committees, meetings, activations and crunch response opportunities, including helping drive philanthropic, safety, environmental, wellness, community involvement, and other initiatives
  • Achieve your responsibilities without direct supervision and make sound decisions that represent accurate information, a flair for detail, and show due diligence in fact finding
  • Guide others with integrity by ensuring all local, state, and federal laws are adhered to, and others are educated on regarding their roles and responsibilities to regulatory and compliance obligations.
  • Assist with the facilitation of the Safety Committee and other hotel initiatives
HOW YOU LEAD
  • Be cool and calm like a duck on water while balancing the coordination of multiple tasks, projects and deadlines, while still extending a warm, professional, and timely assistance to associates with walk-in or pop-up requests, know when to reprioritize
  • Know how to keep a secret by maintaining confidentiality and discretion pertaining to associate information and sensitive matters
  • Achieve expert knowledge and practice of departmental policies, service procedures and standards, and be willing to receive other responsibilities
  • Demonstrate a highly analytical thought process and recommendations; although never acting like the smartest person in the room, continually seeking out the facts; expressing a point of view without it being driven by an ego
  • Engage others in general conversation to build rapport, adapting communication and presentation styles to engage each audience
  • Be passionate in driving results of their effort and others; influencing others to take direction and execute on the strategy through tactical methods, prioritizing work appropriately
  • Be comfortable in identifying strategic needs, ensuring the implementation of strategic plans to help fulfill needs
  • Approach fact-finding and discovery missions in a collaborative effort; valuing input and experiences of others that create additional insights to uncover deeper issues that may need to be addressed or removed as a barrier to implementation
  • Value the importance of making decisions with integrity, maintaining confidentiality across internal workgroups and knowing how to use discretion when appropriate; understanding the difference between transparency and confidentiality
POSITION REQUIREMENTS
  • Minimum of (3) three years of Human Resources generalist experience
  • Bachelor's degree with an emphasis in Hospitality Management, or Human Resources, or related field respected, but not required
  • Fundamental knowledge of Title VII, ADEA, FLSA, ADA, OSHA and FMLA
  • Ability to navigate computer systems, including Microsoft Office Suite and HRIS system experience
  • Adaptable interpersonal skills to communicate effectively with all associates, regardless of role
  • Professional proficiency in the English language, including reading, writing and verbal communication, with the ability to speak Spanish being a plus
  • Ability to lift up to 15 pounds on a regular basis
  • Ability to work on-site at the hotel located in the North Loop neighborhood of Minneapolis
  • Ability to work in a dog friendly work environment
WHAT'S IN IT FOR YOU
  • Pay Range: 68,000-74,000 Annually
  • Performance Based Incentive Plan
  • Paid Vacation, Sick Time and Holidays
  • Medical, Dental, Vision, and Pet Insurance
  • Employer Paid Basic Life and AD&D
  • Discounted pet insurance available through ASPCA
  • 401(k) Retirement Plan with employer match
  • Paid time off to volunteer for the causes you care about in your community
  • Strong sense of belonging through diversity, equity, and inclusion
  • Greatly discounted room rates for Aparium properties for you and your out-of-town guests
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from, and take pride in who we serve. Aparium is an E-Verify employer.
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Job Location

Minneapolis, Minnesota, 55401, United States
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Job Location

This job is located in the Minneapolis, Minnesota, 55401, United States region.

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