Heavy Equipment Parts Technician at Chinook Equipment – Lethbridge County, Alberta

CHINOOK EQUIPMENT IS GROWING!

Did you know? Our Lethbridge Branch began full time operations in our BRAND NEW, state-of-the-art building in late 2025! We are excited to establish Lethbridge as the central location for our Southern Alberta customer base and want you to be a part of it.

Chinook Equipment is looking for a Parts Technician to join our expanding team in Lethbridge, Alberta. Dealing with the equipment brands of Bobcat, Hyundai HD, Kioti, Vermeer, Versatile, McCormick and more, the successful candidate will work primarily at the front counter assisting customers in various parts orders and rentals, as well as supporting our internal Technicians and Sales staff in getting them the parts they need to ensure overall customer satisfaction.

Our ideal candidate preferably comes with previous parts experience within the heavy-duty industry or similar, however not required as we are open to training the right candidate who has a desire to learn and contribute to our continued success.

Why You BELONG With Chinook Equipment:

• Competitive compensation plan
• Industry-leading Health and Dental benefits available after 3 months which provides a wide range of coverage for you and your family; including coverage for: massage, physio, acupuncture, orthodontic, and so much more!
• The option for a Health Spending OR Wellness Account after 2 years of service!
• We offer Flex Days on top of Vacation so that you don’t have to worry about your income or waste vacation days if you’re sick or need to attend appointments
• Travel Reward Program that allows you to travel on us beginning at 5 years of service
• Deep community roots, family oriented and friendly workplace which values employees

Key Responsibilities:

• Assist all customers in sourcing and ordering parts in a friendly, professional and efficient manner
• Take orders for parts by telephone, email, retail counter and for our internal technicians
• Provide accurate parts and freight quotes to customers and sales staff
• Inform customers of companion part requirements and specials
• Maintain effective communication within the department and with other departments/individuals in the branch (keeping them informed of the status of back-ordered or special-order parts to ensure a timely turnaround of parts needed for internal jobs, etc.)
• Accurately process all customer transactions such as returns, orders, quotes
• Assist in parts driving/pick up and yearly inventory counts
• Assisting customers with rental reservations for both pickup and delivery to customer location
• Accurate transfer of parts between Lethbridge and other branches

Skills and Experience:

• Previous experience in heavy duty or agriculture equipment parts is preferred, but not required
• Committed team player with the ability to work independently and as a team
• Exceptional customer service and communication skills including the ability to use tact, sensitivity, empathy and professionalism when interacting with customers and employees over the phone and in-person.
• Strong attention to detail with automotive/equipment systems aptitude and a demonstrated computer efficiency
• The ability to perform physical work which includes repetitive lifting of up to 50lbs
• Valid Driver’s License
• Ability to provide a clear criminal record check

Our story:

Chinook Equipment is a division of the Davis Auto Group, a third-generation family-owned business in Alberta. With locations in Lethbridge, Pincher Creek and Nisku, we pride ourselves on being the Number 1 Hyundai Construction Equipment dealership group in Canada. Our Southern Alberta locations lead the marketplace with additional product lines in Bobcat, Versatile, McCormick and Vermeer equipment. We specialize in sales, rentals, service, and parts for heavy & agricultural equipment in Alberta.

Make the best step in your career and showcase your potential with Chinook Equipment!