Financial Aid Officer at Douglas J Institutes & Salons – Royal Oak, Michigan

At Douglas J, we’ve been shaping the beauty industry for over 60 years through our high-end Salon/Spas and Cosmetology Institutes across Michigan, Tennessee, and Nebraska. But what truly sets us apart is our people — the teams who keep everything moving, organized, and operating at a high level behind the scenes.

We are proud to maintain a culture where our employees enjoy coming to work. We consistently promote and support a strong sense of unity, respect and passion. There are many opportunities at Douglas J for staff to participate in continuing education classes in order to continually grow their skills. We provide our employees opportunities to volunteer within their communities and give back. A comprehensive benefits package is offered to our employees to help maintain a healthy lifestyle. We strive to stay progressive in our industry by offering our employees a professional workplace where they feel supported and successful.

• Assist candidates for enrollment and students transferring from one Douglas J Institute to another with financial aid and financing information
• Prepare, manage and complete student financial aid files
• Perform intake and assessment as well as packaging, origination, reporting and tracking of awards and financial aid related activities in accordance with Douglas J’s policies
• Provide guidance to students completing FAFSA and all required paperwork for Federal, state, institutional, private financial aid and other financial resources
• Work closely with campus and resource center financial aid staff to assure timely processing of data and disbursements
• Satisfactorily complete new hire training as well as attend all on-going training sessions
• Attend training conferences when scheduled
• Participate in regularly scheduled accountability meetings involving both the campus and resource center staff.
• Maintain accurate records in company database and financial aid related software and/or websites
• Provide outstanding customer service to colleagues, students and parents

Qualifications:

• High school diploma or equivalent required. (Bachelor’s degree preferred)
• Strong computer skills in Excel, Word, Outlook. Experience with database use preferred
• Meet federal eligibility criteria to access federal websites
• Ability to multi-task in a highly active environment
• Extremely detail oriented and organized, goal oriented
• Work efficiently and meet deadlines
• Excellent verbal and written communication skills
• Customer-service oriented
• Self-starter, follows instructions well, can work independently, team player
• Polished, professional image, consistent with the Douglas J Image Principle
• Must be able to work evenings and weekends as needed
• Must be able and willing to travel; traveling to conferences, workshops and other DJAI campuses may be required.