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Client Service Manager - Energy at Stanley Consultants – Chicago, Illinois

Stanley Consultants
Chicago, Illinois, 60601, United States
Posted on
NewSalary:$159200 - $214100Job Function:Customer Service
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About This Position

Client Service Manager - Energy

Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices.
With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success.
Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career!

Job Title - Client Service Manager
Location - Austin, TX | Chicago, IL | Denver, CO (Centennial) | Remote, US
Job Type - Hybrid
Requisition ID - 11161

POSITION SUMMARY:
The Client Service Manager will win and deliver Energy Market projects, focused on the Power Delivery and Renewable Energy sectors, primarily in the East coast and Midwest regions of the U.S. The successful candidate will grow existing client relationships and support the identification and development of new clients for Stanley Consultants.
What You Will Be Doing:
  • Develop Power Delivery projects including Transmission (both HVAC and HVDC), Distribution, Substation, Battery Energy Storage System (BESS), Renewable Energy and Field Construction Management Service projects.
  • Develop Engineer, Procure, Construct (EPC) projects in the Power Delivery and Renewable Energy sectors.
  • Develop Program Management Office (PMO) engagements, including asset management, data analytics, program controls and reporting.
  • Develop associated studies, technical advisory, and analysis engagements.
  • Achieve new and add-on business with existing clients by developing and enhancing key client relationships and serving as one of the primary company contacts.
  • Provide leadership in the development of client relationships, capture planning, strategy, pursuit and proposal activities.
  • Participates in strategy development, market trends, business solutions, corporate strategy, scoping/costing and proposal preparation, interviews, presentations, and contract negotiations.
  • Communicate internally and report regularly on new business sales pipeline, client planning and opportunity tracking.
  • Actively participate in Go No/Go discussions and make recommendations for Go No/Go decisions.
  • Identify new business growth opportunities and work to meet return on investment goals.
  • Travel as required.
Competencies:
  • Collaborative team player with the ability to work with cross-functional teams.
  • Excellent interpersonal and communications skills.
  • Outstanding organizational and logistical skills, ability to work under pressure.
  • Strong business focus, market/industry insight, critical thinking, process orientation and problem-solving abilities.
  • Ability to work independently, as well as collaboratively on a team.
  • Ability to meet deadlines.
  • Detail and results-oriented with excellent problem-solving skills.
Required Qualifications:
  • Bachelors degree
  • 15+ years of relevant sales experience in the energy industry
(Hourly range for IL and CO location)
Stanley Consultants is committed to maintaining transparency in our hiring process, including providing information about compensation. The starting salary for the successful candidate in this position is competitive and will be determined by the selected candidate's qualifications and experience, geographic location, internal equity, company policy and practices. In compliance with pay transparency laws, pay ranges are disclosed for positions and locations where required.
VALUES: It is important the actions of our employees, that we call members, demonstrate our core values. We uphold these values as ethical citizens and responsible corporate stewards:
Integrity: We act with integrity, openness and fairness across all levels of our organization, working in partnership with our clients and communities to create a positive, lasting impact.
Social Responsibility: Protecting the health, safety and wellbeing of everyone involved in, or affected by, our operations is central to how we work and behave around the world.
Excellence: We pursue excellence in all that we do, harnessing time, talent and resources to drive smart solutions, create value and deliver exceptional service.
Mutual Success: Building long-term, trusted relationships with our clients, partners communities and shareholders is central to how we create mutual success.
Commitment: We are a diverse, creative and inclusive team, with full authority and responsibility for doing the right thing in the right way, every time.
Membership: Independence and professional objectivity give us the freedom to control our destiny, protect our culture and better align client satisfaction, company performance and personal reward.

Stanleys Approach to Flexibility
While some members choose to work out of their local office on a full-time basis, we offer a hybrid schedule for eligible positions consisting of two days a week in the office, two days a week remotely, and Friday being a flexible day that can be worked either in the office or at home. Eligible roles can also offer a compressed workweek schedule. Members who participate will be assigned a 9/80 work schedule, meaning every other Friday off!

What we offer:
Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward.
Work-Life Balance. We realize theres more to life than just work.
Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave.
Health Portfolio. We provide a comprehensive portfolio of health services including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources.
Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits.
Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more.
Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans.
Learn more about Stanley Consultants in this short video: Working at Stanley Consultants

Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)


$159,200 - $214,100 a year

Job Location

Chicago, Illinois, 60601, United States

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