Case Manager - Seneca Heights at The Montgomery County Coalition for the Homeless – Gaithersburg, Maryland

General Description: The Case Manager is responsible for providing direct services to tenants including assessment, goal setting and evaluation through formal and informal settings.

Essential Duties and Responsibilities: As an onsite case manager in a permanent supportive housing program, you are responsible for assisting and supporting tenants in maintaining stable housing.

This entails a variety of duties, including:

• Meeting all residents on assigned case load to ensure monthly goal plans and related documents are completed as prescribed.
• Providing referrals and/or support in maintaining connection to community health services, mental health services, vocational programs, chemical dependence treatment, etc.
• Working with the residents and property management to ensure that the resident fulfills obligations as a tenant.
• Through the combined use of personal vehicles, public transportation and agency vehicles, case managers will actively assist clients with conducting activities in the community.
• Crisis intervention and support.
• Supporting families to ensure their children’s physical, emotional, and educational needs are met and facilitating the children’s participation in developmentally appropriate activities both at Seneca Heights and in the community
• Leading groups as assigned.
• Participating in social activities including celebrations and other on-site events.
• Working collaboratively as a team member to utilize donations, outside resources, and on-site services to meet residential needs.
• Thorough record-keeping, gathering of information for required reports, and updating of HMIS database as well as other administrative duties as requested.
• Other duties, as necessary.

• Bachelor's in social work or human services with 2 years experience providing human services required
• Experience working with vulnerable, at-risk families and mentally ill adults.
• Knowledge and commitment to a Trauma-Informed approach.
• Excellent oral and written communication skills.
• Knowledge of Montgomery County resources preferred.
• This position requires a minimum of one evening per week.