Mid-Market Account Director at Jobgether – United States

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Mid-Market Account Director in the United States.

This role offers an exciting opportunity to drive revenue growth by managing and expanding relationships within a portfolio of existing mid-market accounts. You will act as a trusted advisor, identifying new opportunities while ensuring strong customer retention and satisfaction. Combining strategic thinking with hands-on execution, you’ll lead complex sales cycles and uncover expansion opportunities across multiple business units. Working in a collaborative and high-energy environment, you’ll partner with cross-functional teams to deliver impactful solutions. The role requires a proactive, results-driven mindset and a passion for building lasting client relationships. This is an ideal opportunity for a sales professional who thrives on both account management and new business development.

• Build and maintain strong relationships with existing customers, positioning yourself as a trusted advisor and strategic partner
• Develop and execute account strategies to drive revenue growth and expand within assigned accounts
• Identify and pursue upsell and cross-sell opportunities, including introducing new solutions and services
• Own the full sales cycle from opportunity identification through to deal closure within existing accounts
• Generate new business opportunities through networking, referrals, and proactive outreach
• Collaborate with internal teams to design and deliver tailored solutions that meet customer needs
• Monitor industry trends and competitor activity to effectively position offerings and differentiate value
• Maintain accurate forecasting, pipeline management, and reporting within CRM systems
• Consistently meet or exceed quarterly and annual sales targets
• Ensure high levels of customer satisfaction and retention throughout the customer lifecycle

• Minimum of 8 years of experience in sales, with a proven track record of exceeding quotas
• Experience in SaaS or cloud-based solutions, ideally within contact center or related technologies
• Demonstrated success selling to mid-market organizations and engaging with C-level stakeholders
• Strong ability to manage complex sales cycles while maintaining transactional business
• Proven hunter mentality with strong closing skills and a results-oriented mindset
• Excellent communication, negotiation, and relationship-building skills
• High level of business acumen and professional presence
• Ability to work independently while collaborating effectively in a team environment
• Strong organizational and forecasting skills, with experience using CRM tools such as Salesforce
• Adaptability and resilience in fast-paced, evolving environments

• Competitive base salary with performance-based commission structure
• Comprehensive healthcare coverage including medical, dental, and vision plans
• Flexible work environment with remote work options
• Generous paid time off and holiday policy
• Retirement savings plan with employer contributions
• Professional development and career growth opportunities
• Inclusive and collaborative workplace culture
• Access to tools and resources to support sales success