Case Manager at Depaul Usa Inc – Chicago, Illinois

DEPAUL USA, INC POSITION DESCRIPTION
TITLE: Case Manager
FLSA CLASSIFICATION: Exempt
HOURS: Full-Time
RESPONSIBLE TO: Chicago City Director
DIRECT REPORTS: None
LOCATION: Chicago, IL 60604
COMPENSATION: $48,000 - $52,000 yearly salary, paid bi-weekly

Mission
Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and a growing social enterprise portfolio, Depaul USA is innovating and bringing real solutions to those facing homelessness.

Depaul USA is a growing, national, not-for-profit organization that serves more than 7,000 people annually and has a combined operating and capital budget in excess of $12.5 million. Our Vincentian values underpin what we do:
• We celebrate the potential of people;
• We put our words into action;
• We aim to take a wider role in civil society; and
• We believe in rights and responsibilities.

Please visit www.depaulusa.org to learn more.

Depaul USA is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. If you need reasonable accommodation in any part of the hiring process, please let us know.

Position Summary
The Dax Program provides housing and support to approximately 30 college students experiencing homelessness and housing insecurity at two locations in North Chicago. Most students are age 18-25 and are referred directly from DePaul University and City Colleges of Chicago. Housing, basic needs and financial assistance are provided to students within a trauma-informed, holistic and participant-oriented framework.

Essential Job Functions
• Provides guidance and support for project residents. Develops support plans to coordinate services for residents on a regular basis (at least once per month) recording the work appropriately, advocating for students, recording notes in the database and updating the supervisor and the project team on their progress.
• Assesses the needs of residents and refers them on to appropriate agencies and social service programs both at their college and in the community.
• Completes referral interviews and screening with referred students; conducts intake assessment and develops housing discharge plans.
• Facilitates monthly House meeting with participants in conjunction with the Chicago Director.
• Serves as a liaison with All Chicago, DePaul University and City Colleges of Chicago and other private and public social services agencies with particular regard to housing, health and benefits issues.
• Oversee social and community programming for Dax participants including developing budgets, completing grant applications and tracking participation and feedback.
• Conduct outreach with local businesses, non-profits and community agencies to develop the Wellness program and volunteer opportunities for the Dax Program.
• Works with the Development Department to manage social media for Dax Program.
• Reports directly to the Chicago City Director, maintaining regular communication through email, phone, Zoom, and Teams, with daily and weekly interactions.

Additional Tasks and Responsibilities
• Prepare reports, statistics and other papers which may be required by the Chicago City Director and senior management team.
• Conducts data entry and maintenance on a computerized monitoring system.
• Conducts tours of the facility for visitors and volunteers.
• Ensure all appropriate records and forms are completed by residents.
• Maintains all records of work necessary for the smooth running of the project.
• Build good working relationships with other projects and agencies.
• Stay informed of current local and national events, trends, and issues (wherever possible), that impact Depaul USA’s work with the homeless.

General Responsibilities
• Adhere to all quality assurance policies and procedures.
• Strive continuously to develop the role in collaboration with the supervisor to ensure that all tasks are being undertaken in an effective and appropriate manner, meeting the strategic goals and objectives of Depaul USA.
• Participate in internal/external meetings as required, attend training events, conferences, and other functions as necessary.
• Participate in regular supervision and annual evaluations, identifying his or her own developmental and training needs.
• Ensure adherence to all Depaul USA policies and procedures, particularly those relating to Health and Safety, Safeguarding and the Code of Practice and Confidentiality.
• Contribute to the effective implementation of Depaul USA’s Equal Opportunities Policy as it affects both the organization and its work with this client group.
• Undertake the role in a professional manner maintaining a high-quality standard of work, in accordance with the vision, mission and values of Depaul USA.

Qualifications
The ideal Case Manager will be a professional with at least two years of experience in case management with vulnerable segments of the population. S/he will have experience working with individuals who have faced homelessness and struggled with issues of mental illness, cognitive disabilities, and addictions, as well people who are newly housed or employed. The Case Manager will also understand social work theories and methodologies, be familiar with relevant partner agencies, and comprehend the needs of individuals seeking services. The Case Manager should possess the following:
• Associate degree in social work, counseling, psychology or closely related field with at least two years’ experience working with populations affected by behavioral health diagnoses and homelessness.
• 1+ years of experience in addictions counseling.
• Exceptional communication, multi‐tasking, conflict management, and interpersonal
• Fluency in Spanish is highly desired.
• Strong computer skills with all Microsoft Office programs.
• Ability to organize tasks, events, and people and delegate effectively. Ability to exercise independent judgment when appropriate and strong decision-making skills.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. In the course of performing the job, the person in this position typically spends time sitting, standing, climbing stairs, walking, driving, carrying (20lbs), lifting (20lbs), operating a computer keyboard, and making and receiving telephone calls. Subjected to outside environmental conditions.

Work Schedule:
• In Person at the Downtown Chicago Executive Office, Ukrainian Village & Budlong Woods.
• Dates/Times: M-F, between 8am-7pm CST.

Benefits:
• Medical, dental, and vision coverage options for the employee and eligible dependents.
• Company provided Basic Life/AD&D & Short/Long Term disability policies.
• 401(k) Retirement plan with employer match.
• Generous Vacation, Sick, and Personal leave and 10 Observed holidays.

Background Checks:
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with Depaul USA. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current Depaul USA employees who apply for the position.

Declaration:
This job description is intended to accurately reflect the duties, responsibilities, and requirements of the position. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. Depaul USA and management reserves the right to modify, add, or remove duties and assign other duties as necessary.

Equal Opportunity Employment Statement
Depaul USA is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

Thank you for considering Depaul USA!

To apply, please submit your resume: https://jobs.appone.com/DepaulUSA

Deadline: Until Filled