Operations and Facilities Administrator at Jaizai Investment Inc – Matthews, North Carolina

We are seeking a highly organized, proactive, and versatile Operations & Facilities Administrator to support operations, buying, facilities, and retail administration. This hybrid role ensures smooth day-to-day business operations, efficient purchasing and inventory management, well-maintained facilities, and excellent retail support. The ideal candidate thrives in a fast-paced retail environment and can juggle multiple responsibilities with professionalism and initiative.

Key Responsibilities:

Operations & Buying Support:

• Assist with daily operations and administrative tasks for operations and buying teams.
• Support purchase orders, vendor communications, and product information management.
• Monitor inventory levels, prepare replenishment reports, and assist with seasonal planning and promotions.
• Maintain organized records of purchase orders, invoices, and contracts.
• Coordinate cross-functional communication and support team workflows.

Retail Administration Support:

• Provide administrative support to retail locations, including sales reporting, and communications.
• Help track retail performance metrics, sales reports, and inventory discrepancies.
• Ensure smooth communication between corporate operations and retail teams.

Facilities Management & Supply Fulfillment:

• Oversee day-to-day operations and maintenance of all company facilities, including offices, retail locations, and warehouses.
• Manage building systems (HVAC, electrical, plumbing, security, fire safety) to ensure proper operation.
• Conduct regular inspections to identify maintenance needs, safety hazards, or compliance issues.
• Manage vendor and contractor relationships for maintenance, repairs, renovations, and capital projects.
• Supervise facilities staff or coordinate third-party service providers.
• Ensure compliance with safety regulations, including OSHA and local building codes.
• Coordinate ordering, stocking, and fulfillment of supplies for office, retail, and warehouse operations.
• Maintain inventory of essential operational supplies and ensure timely delivery to locations.
• Track supply usage, manage budgets, and identify cost-saving opportunities.

General Administrative & Team Support:

• Maintain records, prepare reports, and assist management with operational, retail, or facilities-related decisions.
• Coordinate meetings, travel, and other administrative needs ofBuying/Retail team when required.
• Respond promptly to operational, retail, or facilities emergencies.
• Recommend and implement process improvements to increase efficiency and reduce risks.

Qualifications:

• 3+ years of experience in operations, retail administration, buying support, or facilities management.
• Strong organizational, problem-solving, and multitasking skills.
• Knowledge of building systems, maintenance practices, and safety regulations.
• Experience with supply ordering, inventory tracking, and fulfillment processes.
• Proficient in Microsoft Office; experience with retail systems (ERP/POS) preferred.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Team-oriented mindset with proactive problem-solving and initiative.

Preferred Skills:

• Experience in fashion, footwear, or retail environment.
• Familiarity with purchase order systems, vendor management, and retail operations.
• Supervisory experience with facilities or operations staff.
• Knowledge of retail reporting metrics, store operations, and merchandising processes.