Office Administrator at Eagle Transfer – Wenatchee, Washington

Eagle Transfer has been a customer-focused moving company providing residential and commercial relocation services since 1903.

We pride ourselves on reliability, organization, and excellent customer service. We’re looking for a detail-oriented Office Administrator to keep our daily operations running smoothly.

Key Responsibilities

• Answer incoming phone calls and emails; provide friendly, professional customer support
• Schedule moves and manage calendars
• Prepare estimates, invoices, contracts, and customer paperwork
• Maintain accurate records for jobs, payments, and customer information
• Process payments, track deposits, and assist with basic bookkeeping
• Handle office tasks such as filing, data entry, and document management
• Communicate daily with movers and management to ensure smooth operations
• Resolve customer questions or issues promptly and professionally

Qualifications

• Previous experience in office administration, dispatch, or customer service (moving/logistics experience a plus)
• Strong organizational and multitasking skills
• Dependable, motivated and detail-oriented
• Excellent verbal and written communication skills
• Comfortable using computers, email, scheduling software, and spreadsheets- Google Suite experience preferred.
• Ability to stay calm and professional in a fast-paced environment
• Reliable, punctual, and detail-oriented
• Self-starter-able to execute duties with minimal supervision.
• Basic bookkeeping or invoicing experience
• Comprehensive training would be provided for all expectations and company processes and systems to ensure a supportive team environment.

Compensation and Benefits

We offer a comprehensive benefits package for all full time employees which offers:

Medical, Dental, Vision, Prescription, Employer Paid Life Insurance, 401K, Fitness Reimbursement, Paid Holidays (seven), Paid Vacation (one week after the first year of employment and then two weeks per year thereafter) and Paid Sick Time. In addition, we are a partially Employee Owned Company with profit sharing opportunities.

Compensation: $24/hour-$28/hour depending upon experience

Hours: Monday-Friday, 8am-5pm. This is an office based position with no remote work opportunities.

All offers are contingent upon successful completion of a pre-employment background check.

Equal opportunity employer, including protected veterans and people with disabilities.