Account Supervisor at Tombras – Knoxville, Tennessee

Tombras, a 450+ person, full-service, national advertising agency with a digital mindset, is seeking an Account Supervisor.

You’ll be joining one of the top independent agencies in North America. Connecting Data & Creativity for Business Results® is working for our clients and creating a flywheel affect fueling both client and agency growth. You’ll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year.

The Account Supervisor is a strategic, client-facing leader responsible for managing day-to-day account operations while guiding internal teams to deliver strong organic and paid social work. This role requires a self-starter mindset, a solid understanding of social platforms and performance, and a collaborative approach to team dynamics.

Where you'll be working: Knoxville. Relocation assistance may be provided.

• Develop strong client and internal agency relationships, while leading project implementation
• Interface with internal agency departments and clients to monitor the status of on-going projects and ensure smooth cooperation between resources to deliver projects on time and on budget
• Manage client budgets, assist with the development of client keynote presentations, analyze client marketing and sales data, measure media performance, lead internal teams in project management and prepare sales analysis spreadsheets
• Schedule and participate in creative briefings and planning sessions to develop creative execution and tactics that will achieve client objectives
• Manage digital jobs related to websites, mobile, online media, PPC, social media, video content, etc.
• Manage traditional jobs related to television, radio, out of home and print
• Coordinate with agency research department to plan and execute all types of qualitative and quantitative studies
• Benchmark our clients’ competitor’s digital marketing programs weekly.
• Responsible for opening jobs, tracking jobs through to completion, and reviewing and monitoring/managing budgets for all client work
• Schedule and conduct status meetings with internal team and client

What you bring:

• 5–7 years of experience in account management, social media, or integrated marketing
• Strong understanding of organic and paid social media ecosystems
• Familiarity with social analytics and performance reporting
• Proven ability to manage multiple workstreams and lead cross-functional teams
• Clear communicator with strong organizational and problem-solving skills
• Self-motivated, proactive, and comfortable operating in a fast-paced environment

Why you'll want to work at Tombras:

• Family - It comes first, on every list. Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.
• Dog-friendly offices
• Flexible PTO
• Generous parental leave for primary and non-primary caregivers
• Medical (PPO or High Deductible option) for employee + dependents
• 401(k) Participation
• Employer-paid Dental & Vision
• A company culture of promotions from within and an atmosphere allowing for varied and rapid career development.

Want more reasons to work at Tombras? Check out the latest Tombras News and Our Values.

Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce.

Tombras is an E-Verify employer and participates in the E-Verify program.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.

Remote employees must be based in the United States.