Mental Health Counselor at Emerson Hospital – Concord, Massachusetts

Make a difference in patients’ lives—every shift.

As a Mental Health Counselor on our inpatient Behavioral Health team, you will provide hands-on, compassionate care to individuals experiencing mental health and substance use challenges. Working under the supervision of a Registered Nurse, you’ll play a vital role in maintaining a safe, supportive environment and helping patients progress in their recovery.

In this role, you will support high-quality patient care by:

• Providing direct patient care tailored to the age and needs of individuals on the behavioral health unit

• Supporting the safety, well-being, and therapeutic environment for all patients

• Observing, monitoring, and documenting patient behavior and interactions

• Assisting with daily activities, therapeutic programming, and patient engagement

• Collaborating with nurses and the interdisciplinary team to support individualized care plans

• Responding appropriately to behavioral health crises using de-escalation techniques

• Maintaining accurate and timely documentation in accordance with hospital and regulatory standards

• Upholding patient confidentiality and all safety protocols

You will report to the Director of Behavioral Health Nursing and work under the direction and supervision of a Registered Nurse.

• Bachelor’s degree preferred

• Degree in a mental health-related field preferred

• Minimum of 1 year of experience in an inpatient psychiatric setting or psychiatric triage preferred

• BLS (Basic Life Support) – Healthcare Provider required

• CPI (Crisis Prevention Intervention) certification required within 30 days of hire

• Strong interpersonal and communication skills

• Ability to build rapport with patients in a therapeutic setting

• Critical thinking and sound judgment in dynamic situations

• Strong organizational and time management skills

• Basic computer and documentation proficiency

• Ability to maintain strict patient confidentiality

• Strong written and verbal communication skills in English

• Be part of a compassionate, mission-driven behavioral health team

• Gain valuable experience in inpatient psychiatric care

• Work in a supportive, team-oriented environment

• Make a meaningful impact on patient safety and recovery