Experienced Shop Dispatcher (Cadillac) at American Chevrolet Inc – HODGKINS, Illinois

Advantage Buick GMC Cadillac is searching for a dependable and Experienced Automotive Dispatcher to become a part of our fast-paced service department. If you are well-organized, excel under pressure, and possess a solid understanding of automotive repair workflows, we want to hear from you!

This full-time role is perfect for someone with a passion for the automotive industry and a strong track record of delivering exceptional customer service.

Responsibilities:

• Efficiently assign repair orders to technicians based on skill level and availability.
• Maintain a balanced workload and maximize technician productivity throughout the day.
• Monitor progress of repairs and ensure services are completed in a timely manner.
• Collaborate with service advisors to prioritize work and manage customer expectations.
• Communicate clearly and consistently with the entire service team.

Benefits:

• Weekly Salary + Commission
• 401(k)
• Paid time off and employee discounts
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

• 2+ years of experience as an Automotive dispatcher
• Proficiency with computer systems (DealerTrack DMS & DealerLogix a plus)
• General Motors experience is a plus
• Knowledge of automotive systems, parts, and repair processes
• Ability to multitask and adapt in a dynamic environment.
• A valid driver’s license with a clean driving record
  

We offer competitive pay, excellent benefits, and opportunities for career growth. If you are a dependable, team-focused individual who is committed to providing high-quality service, we encourage you to apply for this exciting opportunity.

EEOC Statement

EEOC Statement

ADVANTAGE BUICK GMC CADILLAC is an Equal Opportunity Employer. We are committed to creating a workplace free of discrimination and harassment and promoting inclusion and respect for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, political beliefs, sexual orientation, marital status, or any other characteristics protected by law.