Bilingual Community Health Worker-Creole (Hyb at Trenton Health Team Inc – Trenton, New Jersey

Are you passionate about making a tangible difference in the health and well-being of the Trenton community? The Trenton Health Team (THT) is looking for a dedicated, Bilingual (English/Creole) Community Health Worker to join our innovative, nationally-recognized partnership.

In this role, you won't just be an employee; you will be a "caring neighbor" and a vital bridge for our Haitian Creole-speaking residents. You will help patients navigate the "real life" challenges—from housing and food security to medical appointments—that often stand in the way of true health.

What we offer

Our employees enjoy the following benefits:

• A hybrid work schedule (1-2 days per week non-remote)

• Medical, dental & vision insurance funded by THT at 85-100%

• Employer-supported HSA contribution

• 401k Retirement plan with 4% employer match

• Life Insurance (Employer-funded basic at 1.5x salary plus voluntary & AD&D)

• Generous paid time off (PTO plus 16 holidays annually)

• Short Term & Long-Term Disability

• Employee Assistance Program

• Employee Referral program

• Discretionary benefit programs

About Trenton Health Team

Trenton Health Team (THT) is an innovative multi-sector partnership dedicated to the health and well-being of the greater Trenton community. Nationally-recognized for results achieved over more than a decade of work, the collaborative is an innovative partnership among Capital Health, Henry J. Austin Health Center, the City of Trenton Department of Health and Human Services, and more than 100 community organizations.

THT operates with a broad understanding of what health, health equity, and well-being mean for Trenton, as well as what activities and strategies will help address all the factors influencing a healthy city. Our shared Vision for a Healthy Trenton incorporates social determinants of health, defining a “healthy Trenton” that includes: Healthy Environment and Housing; Vibrant Public Spaces; Growing Economy; Healthy Food; Improved Safety; Equity and Social Cohesion; and Quality Healthcare.

MAJOR FUNCTIONS:

Every day, we care for low-income patients in our hospitals and doctor’s offices. We try our best to keep them feeling well so that they can live their lives to the fullest. But life can be tough, which makes it hard for people to stay healthy and get better when they are sick. Patients have worries such as: “How will I get to the pharmacy to get my prescriptions filled?” “Who will watch my children while I go to the doctor?” and “Will I have food, transportation and housing?”

We believe that Community Health Workers (CHWs) have the skills and experience to understand what low-income patients are going through and help them get through difficult times. CHWs are people who come from the communities they serve. CHWs act as caring neighbors to help patients address the social, medical and community problems that lead to poor health. Serving both the English speaking and bilingual community, their goal is to help patients deal with the ‘real life’ issues that keep them from staying healthy, help with the tasks of getting medical care, and work on health goals by doing things like planning healthy meals or finding time to exercise. Serve as the primary Trenton Health Team representative for individuals and communities whose preferred languages include Haitian Creole.

ESSENTIAL FUNCTIONS:

• Makes initial outreach to patients identified for potential enrollment, explains THT’s programs, and engages with patients to encourage enrollment and participation.

• Meets patients in a clinic, hospital or at home and conduct a needs assessment, including helping patients to set health goals

• Makes weekly follow-up calls and/or home visits to patients

• Motivates patients to meet their health goals

• Helps patients with social issues like homelessness, substance abuse and hunger

• Assists patients with organizing their records, making follow-up appointments, and filling prescriptions

• Helps patients fill out applications for benefits like insurance and food stamps

• Documents each patient encounter in detail

• In collaboration with the Program Manager, Chief Health Officer, the client, and the client’s external healthcare and social service providers, develop and document the care plan.

• Pick up and deliver medications or other appropriate equipment, supplies, or medications to clients as needed.

  
  

REQUIRED QUALIFICATIONS

• Bilingual in written and spoken English and Creole

• Excellent oral and written communication skills

• Ability to carry out written and oral instructions

• Ability to exercise judgment in the application of professional services

• Comfortable with home visits and outreach

• Comfortable with computer data entry

The incumbent will be required to attend meetings that may occur in the evenings and/or on weekends, both on-site and off-site, via phone or videoconference.

The incumbent will be occasionally responsible for working nights and weekends, given sufficient notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Trenton Health Team is an Equal Opportunity Employer

Trenton Health Team is committed to providing a work environment free of harassment and discrimination that supports individual dignity and respect. Accordingly, THT maintains a strict policy prohibiting sexual harassment, unlawful harassment and any type of discriminatory treatment because of any “Protected Characteristic”.