PROGRAM COORDINATOR – SCSEP at The WorkPlace – Bridgeport, Connecticut

TITLE: PROGRAM COORDINATOR – SCSEP

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

DESCRIPTION:

Job Title: PROGRAM COORDINATOR – SCSEP

Department: Finance

Reports To: Accounting Payroll Manager

Classification: Non-Exempt

Salary: $36,645-$46,935

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SUMMARY

The Program Coordinator supports the MaturityWorks Senior Community Service Employment Program (SCSEP) through a variety of activities, including, but not limited to, review of participant eligibility, database management and file maintenance, employer outreach, processing payroll documentation, and general customer service. Knowledge of data structures such as CaseWorthy, GPMS, and other related database structures, MS Office Desktop and Cloud applications, including Word, Excel, Access, Outlook, SharePoint, TEAMS, and PowerPoint.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. General logistics support for the MaturityWorks program.
2. Compiles and analyzes information and data regarding the grant for programmatic reports.
3. Acts as a subject matter expert with the capability to respond to inquiries from participants, partners, employers, and members of the community.
4. Conduct employer follow-ups and assist with employer engagement.
5. Implement participant engagement strategies to support employment retention and facilitate connection to support services.
6. Monitor participant durational limits and notify staff when preparation needs to begin for participant exits.
7. Collection and reconciliation of participant timesheets and submission to the finance department.
8. Review participant intake and recertification documentation for compliance with grant requirements and implement data validation.
9. Proactive and focused support of the MaturityWorks team and Program Manager on a day-to-day basis, with accuracy, efficiency, and the ability to multitask being essential.
10. Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Responsible for own work and not required to direct or supervise other personnel, but may occasionally instruct or show another employee how to perform specific tasks.

QUALIFICATIONS to perform this job successfully: an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work with and support a diverse customer base

• Ability to understand and interpret the SCSEP Data Collection Handbook

• Excellent customer service skills

• Ability to define problems, collect data, establish facts, and draw valid conclusions

• Accurate, with strong written and verbal skills

• Work well in a fast-paced and ever-changing environment

EDUCATION and/or EXPERIENCE

Bachelor’s degree or 1-year related experience, and/or training; or equivalent combination of education and experience.

COMPUTER SKILLS

The ability to understand more advanced computer skills and be proficient in the advanced knowledge of software such as: CaseWorthy, SCSEP GPMS, Microsoft Word, Excel, PowerPoint, and Access.

OTHER SKILLS AND ABILITIES

Bilingual is a plus

BENEFITS:

• 401K/Pension
• Parental leave
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Paid sick time
• Life Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Disability insurance
• Paid holidays

ABOUT US: The WorkPlace is an organization of ideas, actions, resources, and initiatives - all designed to strengthen the workforce. 'Think it forward' is our corporate culture. Every discipline within our organization is encouraged to innovate and activate as we put ideas into motion for the greater good of the economy and society as a whole. As a not-for-profit organization with state-wide and national workforce development programming, our goals are to ensure that the workforce can acquire the necessary skills to move along a career path and ensure businesses have the talent they need to grow.

POSITION REQUIREMENTS:

FULL-TIME/PART-TIME: Full-Time

TRAVEL REQUIREMENTS:

EXEMPT/NON-EXEMPT: Non-Exempt

LOCATION: WorkPlace - 1000 Lafayette

ABOUT THE ORGANIZATION: