Human Resources Senior Manager at JUF Operations LLC – Fajardo

About Discovery Land Company

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts worldwide. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service.

We don’t build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.

- Lead the strategic development and execution of all Human Resources functions to support Moncayo’s luxury brand and growing operations.

- Partner with senior leadership to align HR strategy with business objectives and foster a culture of service excellence, innovation, and accountability.

- Oversee talent acquisition and workforce planning to attract and retain top talent across hospitality, culinary, and operations teams.

- Design and implement performance management programs, leadership development, and succession planning initiatives.

- Ensure compliance with Puerto Rico and U.S. federal labor laws, employment regulations, and internal policies.

- Lead the development of employee engagement, recognition, and culture-building initiatives that embody Moncayo’s service pillars.

- Oversee compensation and benefits strategies, including salary reviews, market benchmarking, and incentive programs.

- Provide guidance on complex employee relations matters, ensuring fair and consistent resolution of issues.

- Manage HR metrics and analytics to evaluate effectiveness of programs and drive continuous improvement.

- Serve as a trusted advisor to executives and managers, providing coaching on leadership, team development, and organizational effectiveness.

- Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree or HR certification (e.g., SHRM-SCP, SPHR) preferred.

- 8+ years of progressive HR experience, with at least 3 years in a senior leadership role within hospitality, luxury services, or similarly customer-centric industries.

- Hospitality experience strongly preferred.

- Deep knowledge of Puerto Rico and U.S. federal labor laws and HR best practices.

- Strong strategic planning, leadership, and team development capabilities.

- Exceptional interpersonal and communication skills; ability to influence and build credibility across all levels of the organization.

- Bilingual in English and Spanish (spoken and written).

- Proven track record in creating and implementing HR programs that drive engagement, culture, and operational excellence.

- Office-based role with regular interaction across all departments and frequent presence in guest-facing operations.

- Requires flexibility to support events, trainings, and business needs, including occasional evenings, weekends, and holidays.

- Competitive salary and executive-level benefits package.

- Opportunities for professional growth and participation in strategic projects shaping one of Puerto Rico’s most exclusive luxury destinations.

- A collaborative and high-performance culture focused on excellence and innovation.

About the Project – Moncayo Golf & Ocean Club

Moncayo is a premier destination in Puerto Rico that blends a world-class golf course, luxury hotel, exclusive residences, and unique amenities. Our vision is to create a community where excellence, service, and nature converge. We pride ourselves on offering exceptional experiences to our guests and residents through teamwork, professionalism, and attention to detail. At Moncayo, our employees embody pride, ownership, and accountability every day, ensuring that every guest experience reflects our culture of luxury and well-being.